User panels for briefing and design development - Revision history

Editor at 18:09, 25 October 2021

2021-10-25T18:09:21Z

← Older revision		Revision as of 18:09, 25 October 2021
Line 59:		Line 59:
	* Stakeholder map.		* Stakeholder map.
	* Third party dependencies.		* Third party dependencies.
		+	* User experience UX.
	* Users.		* Users.

Designing Buildings at 10:10, 15 October 2020

2020-10-15T10:10:04Z

← Older revision		Revision as of 10:10, 15 October 2020
Line 66:		Line 66:
	* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation].		* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation].

−	[[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Roles_/_services]]

Designing Buildings at 17:25, 18 February 2019

2019-02-18T17:25:38Z

← Older revision		Revision as of 17:25, 18 February 2019
Line 56:		Line 56:
	* Receptor.		* Receptor.
	* Stakeholders.		* Stakeholders.
		+	* Stakeholder management: a quality perspective.
	* Stakeholder map.		* Stakeholder map.
	* Third party dependencies.		* Third party dependencies.

Designing Buildings at 13:12, 10 January 2019

2019-01-10T13:12:27Z

← Older revision		Revision as of 13:12, 10 January 2019
Line 54:		Line 54:
	* OGC.		* OGC.
	* Integrated project team.		* Integrated project team.
		+	* Receptor.
	* Stakeholders.		* Stakeholders.
	* Stakeholder map.		* Stakeholder map.
Line 59:		Line 60:
	* Users.		* Users.

−	=== External references ===	+	= External references =

	* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19.		* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19.

Editor at 14:29, 24 September 2018

2018-09-24T14:29:58Z

← Older revision		Revision as of 14:29, 24 September 2018
Line 1:		Line 1:
−
	User panels are specialist groups made up of people who will use the development when it is completed and who can contribute to briefing and design workshops.		User panels are specialist groups made up of people who will use the development when it is completed and who can contribute to briefing and design workshops.

	Examples might include:		Examples might include:
−	*Customers.	+
−	*Staff.	+	* Customers.
−	*Representatives of specialist departments such as facilities management, information and communications technology and security.	+	* Staff.
−	*Relevant members of the public such as visitors, neighbours and community groups.	+	* Representatives of specialist departments such as facilities management, information and communications technology and security.
−	*Residents and other occupants.	+	* Relevant members of the public such as visitors, neighbours and community groups.
		+	* Residents and other occupants.

	User panels might be involved in the development of:		User panels might be involved in the development of:
−	*The strategic brief.
−	*The project brief.
−	*The concept design.
−	*The detailed design.
−	*Key components identified in technical design.

−	This process of consulting user panels is generally a more detailed level of involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders and so on (see consultation process).	+	* The strategic brief.
		+	* The project brief.
		+	* The concept design.
		+	* The detailed design.
		+	* Key components identified in technical design.
		+
		+	This process of consulting user panels is generally a more detailed level of involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders, and so on (see consultation process).

	On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.		On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.
Line 29:		Line 30:

	Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and technical design where there may still be aspects of the design they would wish to influence, such as:		Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and technical design where there may still be aspects of the design they would wish to influence, such as:
−	*Specific areas of functionality.	+
−	*Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.	+	* Specific areas of functionality.
−	*Technical matters such as cleaning and maintenance regimes.	+	* Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.
−	*Room data sheets.	+	* Technical matters such as cleaning and maintenance regimes.
−	*Key components such as fixtures and fittings (for example door handles).	+	* Room data sheets.
		+	* Key components such as fixtures and fittings (for example, door handles).

	OGC guidance shows the relationship between user panels and the rest of the project team as shown below.		OGC guidance shows the relationship between user panels and the rest of the project team as shown below.

−	[[File:Client1.jpg\|~~none\|Client1.jpg\|alt~~=Client1.jpg]]	+	[[File:Client1.jpg\|link=File:Client1.jpg]]

−	Ref [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation] page 8.	+	(Ref. [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation] page 8.)

−	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office and their guidance has been archived although it is still useful.	+	NB: The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office and their guidance has been archived although it is still useful.

−	= ~~Find out more~~ =	+	= Related articles on Designing Buildings Wiki =

−	~~=== Related articles on Designing Buildings Wiki ===~~	+	* Champions.
−	*Champions.	+	* Client.
−	*Client.	+	* Consultation process.
−	*Consultation process.	+	* Design quality.
−	*Design quality.	+	* Design review.
−	*Design review.	+	* OGC.
−	*OGC.	+	* Integrated project team.
−	*Integrated project team.	+	* Stakeholders.
−	*Stakeholders.	+	* Stakeholder map.
−	*Stakeholder map.	+	* Third party dependencies.
−	*Third party dependencies.	+	* Users.

	=== External references ===		=== External references ===
−	*OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19.	+
−	*OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation].	+	* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19.
		+	* OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation].

	[[Category:Roles_/_services]]		[[Category:Roles_/_services]]

Designing Buildings at 11:46, 31 January 2015

2015-01-31T11:46:09Z

← Older revision		Revision as of 11:46, 31 January 2015
Line 14:		Line 14:
	*The concept design.		*The concept design.
	*The detailed design.		*The detailed design.
−	*Key components identified in ~~production information~~.	+	*Key components identified in technical design.

−	This process of consulting user panels is generally a more detailed involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders and so on (see consultation process).	+	This process of consulting user panels is generally a more detailed level of involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders and so on (see consultation process).

	On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.		On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.

−	Individual panels might be chaired or co-ordinated by department heads or project champions. It is important that panels are genuinely representative, rather than just the usual suspects as there can be a tendency to fill user panels with high-ranking members of the client organisation who might not ~~be representative~~ of ordinary users. It is also important to structure panel meetings and workshops carefully to ensure everyone has a say, even when they are unused to contributing in a formal setting or in front of high-ranking members of their organisation, or where they have no experience of building projects.	+	Individual panels might be chaired or co-ordinated by department heads or project champions. It is important that panels are genuinely representative, rather than just the usual suspects as there can be a tendency to fill user panels with high-ranking members of the client organisation who might not reflect the views of ordinary users. It is also important to structure panel meetings and workshops carefully to ensure everyone has a say, even when they are unused to contributing in a formal setting or in front of high-ranking members of their organisation, or where they have no experience of building projects.

	There can be a tendency for the loudest voices to dominate proceedings, whether or not their view is the most valuable. Various techniques can be used to help people to contribute to these sessions, such as real-time 3D visualisations, and design quality toolkits.		There can be a tendency for the loudest voices to dominate proceedings, whether or not their view is the most valuable. Various techniques can be used to help people to contribute to these sessions, such as real-time 3D visualisations, and design quality toolkits.

−	It is important that user panels should feel motivated and engaged with the process, and should feel that they will be able to make a genuine difference to the project. However they should not be given false or unrealistic expectations as this can lead to ~~later~~ disillusionment. Introducing some sort of budgetary reality into proceedings can be beneficial.	+	It is important that user panels should feel motivated and engaged with the process, and should feel that they will be able to make a genuine difference to the project. However they should not be given false or unrealistic expectations as this can lead to disillusionment. Introducing some sort of budgetary reality into proceedings can be beneficial.

	Wherever possible, user panels should be directed to explore functional requirements rather than to leap to design solutions. Thinking of design solutions will restrict user panels only to those solutions with which they are already familiar, whereas specifying functional requirements leaves designers free to explore all possible solutions that may satisfy these requirements. This might include non-built solutions, for example, a requirement to encourage collaborative working between client departments might be best achieved through changes to working practices rather than by building new social spaces.		Wherever possible, user panels should be directed to explore functional requirements rather than to leap to design solutions. Thinking of design solutions will restrict user panels only to those solutions with which they are already familiar, whereas specifying functional requirements leaves designers free to explore all possible solutions that may satisfy these requirements. This might include non-built solutions, for example, a requirement to encourage collaborative working between client departments might be best achieved through changes to working practices rather than by building new social spaces.

−	Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and ~~production information~~ where there ~~will~~ still be aspects of the design they would wish to influence, such as:	+	Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and technical design where there may still be aspects of the design they would wish to influence, such as:
	*Specific areas of functionality.		*Specific areas of functionality.
	*Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.		*Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.
Line 35:		Line 35:
	*Key components such as fixtures and fittings (for example door handles).		*Key components such as fixtures and fittings (for example door handles).

−	~~In the public sector,~~OGC guidance shows the relationship between user panels and the rest of the project team as shown below.	+	OGC guidance shows the relationship between user panels and the rest of the project team as shown below.

	[[File:Client1.jpg\|none\|Client1.jpg\|alt=Client1.jpg]]		[[File:Client1.jpg\|none\|Client1.jpg\|alt=Client1.jpg]]

−	~~Image reproduced with permission of OGC ref~~ [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation] page 8.	+	Ref [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation] page 8.

−	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office~~. OGC guidance has been archived, however, it is cited in the Government Construction Strategy~~ and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.	+	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office and their guidance has been archived although it is still useful.
−		+
−	~~NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC~~ guidance has been archived~~, however,~~ it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.	+

	= Find out more =		= Find out more =
Line 57:		Line 55:
	*Stakeholders.		*Stakeholders.
	*Stakeholder map.		*Stakeholder map.
−	*Third party dependencies.	+	*Third party dependencies.

	=== External references ===		=== External references ===

Designing Buildings: moved User panels to User panels for briefing and design development

2014-06-19T07:06:24Z

moved User panels to User panels for briefing and design development

← Older revision

Revision as of 07:06, 19 June 2014

Designing Buildings at 06:22, 25 March 2013

2013-03-25T06:22:10Z

← Older revision		Revision as of 06:22, 25 March 2013
Line 45:		Line 45:
	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.		NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.

−	~~----~~	+	= Find out more =

−	= ~~See also~~ =	+	=== Related articles on Designing Buildings Wiki ===
−	*Stakeholders.	+
	*Champions.		*Champions.
		+	*Client.
	*Consultation process.		*Consultation process.
−	*OGC [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19	+	*Design quality.
		+	*Design review.
		+	*OGC.
		+	*Integrated project team.
		+	*Stakeholders.
		+	*Stakeholder map.
		+	*Third party dependencies.
		+
		+	=== External references ===
		+	*OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19.
		+	*OGC: [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation].

	[[Category:Roles_/_services]]		[[Category:Roles_/_services]]

Designing Buildings at 13:29, 18 January 2013

2013-01-18T13:29:26Z

← Older revision		Revision as of 13:29, 18 January 2013
Line 1:		Line 1:
		+
	User panels are specialist groups made up of people who will use the development when it is completed and who can contribute to briefing and design workshops.		User panels are specialist groups made up of people who will use the development when it is completed and who can contribute to briefing and design workshops.

	Examples might include:		Examples might include:
−
	*Customers.		*Customers.
	*Staff.		*Staff.
Line 10:		Line 10:

	User panels might be involved in the development of:		User panels might be involved in the development of:
−
	*The strategic brief.		*The strategic brief.
	*The project brief.		*The project brief.
Line 30:		Line 29:

	Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and production information where there will still be aspects of the design they would wish to influence, such as:		Involvement of user panels should be an ongoing process rather than a one-off event. To properly influence the project, user panels should be involved as early as possible and should continue right through to detailed design and production information where there will still be aspects of the design they would wish to influence, such as:
−
	*Specific areas of functionality.		*Specific areas of functionality.
	*Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.		*Detailed layouts for standard or critical spaces, including positions of service outlets, fixed furniture and equipment.
Line 39:		Line 37:
	In the public sector,OGC guidance shows the relationship between user panels and the rest of the project team as shown below.		In the public sector,OGC guidance shows the relationship between user panels and the rest of the project team as shown below.

−	[[File:Client1.jpg\|none\|Client1.jpg]]	+	[[File:Client1.jpg\|none\|Client1.jpg\|alt=Client1.jpg]]

−	Image reproduced with permission of OGC ref [~~[Ref~~ http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf\|Achieving Excellence Guide 2 - Project Organisation]] page 8.	+	Image reproduced with permission of OGC ref [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf Achieving Excellence Guide 2 - Project Organisation] page 8.

	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.		NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.
Line 50:		Line 48:

	= See also =		= See also =
−
	*Stakeholders.		*Stakeholders.
	*Champions.		*Champions.

Designing Buildings at 12:29, 30 April 2012

2012-04-30T12:29:26Z

← Older revision		Revision as of 12:29, 30 April 2012
Line 19:		Line 19:
	This process of consulting user panels is generally a more detailed involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders and so on (see consultation process).		This process of consulting user panels is generally a more detailed involvement than consultations with other stakeholders such as wider members of the public, statutory authorities, shareholders and so on (see consultation process).

−	On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.	+	On a small project, it may be possible to establish a single user panel representative of all user groups. On larger or more complex projects, multiple user groups may be necessary.

	Individual panels might be chaired or co-ordinated by department heads or project champions. It is important that panels are genuinely representative, rather than just the usual suspects as there can be a tendency to fill user panels with high-ranking members of the client organisation who might not be representative of ordinary users. It is also important to structure panel meetings and workshops carefully to ensure everyone has a say, even when they are unused to contributing in a formal setting or in front of high-ranking members of their organisation, or where they have no experience of building projects.		Individual panels might be chaired or co-ordinated by department heads or project champions. It is important that panels are genuinely representative, rather than just the usual suspects as there can be a tendency to fill user panels with high-ranking members of the client organisation who might not be representative of ordinary users. It is also important to structure panel meetings and workshops carefully to ensure everyone has a say, even when they are unused to contributing in a formal setting or in front of high-ranking members of their organisation, or where they have no experience of building projects.
Line 37:		Line 37:
	*Key components such as fixtures and fittings (for example door handles).		*Key components such as fixtures and fittings (for example door handles).

−	In the public sector, ~~the Office of Government Commerce (~~OGC~~) show~~ the relationship between user panels and the rest of the project team as shown below.	+	In the public sector,OGC guidance shows the relationship between user panels and the rest of the project team as shown below.
−		+
−		+

	[[File:Client1.jpg\|none\|Client1.jpg]]		[[File:Client1.jpg\|none\|Client1.jpg]]
Line 45:		Line 43:
	Image reproduced with permission of OGC ref [[Ref http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf\|Achieving Excellence Guide 2 - Project Organisation]] page 8.		Image reproduced with permission of OGC ref [[Ref http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0062AEGuide2.pdf\|Achieving Excellence Guide 2 - Project Organisation]] page 8.

		+	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.

		+	NB The Office of Government Commerce (OGC) has now been absorbed into the Efficiency and Reform Group (ERG) within the Cabinet Office. OGC guidance has been archived, however, it is cited in the Government Construction Strategy and the Common Minimum Standards, and links are provided to OGC documents from government websites such as the Major Projects Authority. The OGC gateway review process still provides one of the best and most comprehensive sets of guidance for public projects. It is for this reason that the project plan for public projects within Designing Buildings Wiki follows the OGC gateway review process.

	----		----
Line 56:		Line 56:
	*OGC [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19		*OGC [http://webarchive.nationalarchives.gov.uk/20100503135839/http://www.ogc.gov.uk/documents/CP0069AEGuide9.pdf Achieving Excellence Guide 9 - Design Quality] P19

−
−
−	~~[[Category:Roles_/_services]]~~
	[[Category:Roles_/_services]]		[[Category:Roles_/_services]]