Supermarket security and COVID-19 - Revision history

Designing Buildings at 11:37, 27 November 2020

2020-11-27T11:37:16Z

← Older revision		Revision as of 11:37, 27 November 2020
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	= Introduction =		= Introduction =
−
−	In the context of supermarkets, the term “security” may be associated with deterring shoplifters. This is still both very true and very important. Currently (and sadly for the foreseeable future), managing COVID-19 situations are also a priority.

	Even when COVID-19 ceases to be an issue, businesses will want to be ready for another pandemic to avoid a repeat of the chaos experienced during this outbreak. With that in mind, here are some points to consider.		Even when COVID-19 ceases to be an issue, businesses will want to be ready for another pandemic to avoid a repeat of the chaos experienced during this outbreak. With that in mind, here are some points to consider.
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	COVID-19 is, however, encouraging people to use their own vehicles whenever they can. This means that urban supermarkets will need to ensure that their car parks are run to the highest possible standards of efficiency and security.		COVID-19 is, however, encouraging people to use their own vehicles whenever they can. This means that urban supermarkets will need to ensure that their car parks are run to the highest possible standards of efficiency and security.

−	= ~~Human staff~~ may be needed to monitor the use of parking spaces =	+	= Staff may be needed to monitor the use of parking spaces =

−	Increased use of personal vehicles means increased possibilities for confusion and~~, frankly,~~ conflict over parking spaces. It also increases the likelihood of deliberate breaches, such as the inappropriate use of disabled parking bays.	+	Increased use of personal vehicles means increased possibilities for confusion and conflict over parking spaces. It also increases the likelihood of deliberate breaches, such as the inappropriate use of disabled parking bays. The most effective approach to dealing with this is to have human staff on hand to referee the situation. These don’t necessarily all have to be security staff, but it could be useful to have at least one member of security staff on duty, just to be on the safe side.
−		+
−	The most effective approach to dealing with this is to have human staff on hand to referee the situation. These don’t necessarily all have to be security staff, but it could be useful to have at least one member of security staff on duty, just to be on the safe side.	+

	= Using a ticketed queueing system can ease congestion both outside and inside =		= Using a ticketed queueing system can ease congestion both outside and inside =

−	Ticketed queueing systems have been in use for years. The only difference is that staff would assign customers tickets as they arrived and then alert them when it was their turn to enter the supermarket.	+	Ticketed queueing systems have been in use for years. The only difference is that staff would assign customers tickets as they arrived and then alert them when it was their turn to enter the supermarket. This allows customers to wait in their cars in comfort and safety. This will improve their experience and hopefully put them in a better frame of mind when they do enter the store. This is good for them and good for staff.
−		+
−	This allows customers to wait in their cars in comfort and safety. This will improve their experience and hopefully put them in a better frame of mind when they do enter the store. This is good for them and good for staff.	+

	= Clear markings on outdoor surfaces and floors can aid social distancing =		= Clear markings on outdoor surfaces and floors can aid social distancing =

−	Once people are out of their cars, it is important to make it easy for them to follow the necessary social distancing rules. Their general safety must also be maintained. After all, there’s no point in keeping people socially distant from each other if it results in somebody walking into the path of a car.	+	Once people are out of their cars, it is important to make it easy for them to follow the necessary social distancing rules. Their general safety must also be maintained. After all, there’s no point in keeping people socially distant from each other if it results in somebody walking into the path of a car. All the usual security precautions still need to be followed. In fact, arguably, there’s an even greater need for them. This is because the increased use of personal vehicles could present increased opportunities for criminals.
−		+
−	All the usual security precautions still need to be followed. In fact, arguably, there’s an even greater need for them. This is because the increased use of personal vehicles could present increased opportunities for criminals.	+

	= A semi-click-and-collect approach can ease pressure on parking =		= A semi-click-and-collect approach can ease pressure on parking =

−	If supermarkets really need to get people in and out of the store as quickly as possible, then the most efficient approach would be to have staff do as much as they can to pre-pack customers’ orders. Customers can then use their time in the store to select the items they want to choose themselves.	+	If supermarkets really need to get people in and out of the store as quickly as possible, then the most efficient approach would be to have staff do as much as they can to pre-pack customers’ orders. Customers can then use their time in the store to select the items they want to choose themselves. Obviously, this poses logistical challenges and will not be suitable in all cases, but it is still worth keeping in mind.
−		+
−	Obviously, this poses logistical challenges and will not be suitable in all cases, but it is still worth keeping in mind.	+

	--[[User:Newgate\|Newgate]] 14:08, 23 Sep 2020 (BST)		--[[User:Newgate\|Newgate]] 14:08, 23 Sep 2020 (BST)

Editor at 12:25, 20 October 2020

2020-10-20T12:25:54Z

← Older revision		Revision as of 12:25, 20 October 2020
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	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =
		+
		+	* Access control in buildings.
		+	* Car park.
		+	* Public space.
		+	* Retail buildings.
		+	* Security.
		+	* Security after COVID-19.

	[[Category:DCN_Guidance]] [[Category:Health_and_safety_/_CDM]] [[Category:Cost_/_business_planning]] [[Category:Design]]		[[Category:DCN_Guidance]] [[Category:Health_and_safety_/_CDM]] [[Category:Cost_/_business_planning]] [[Category:Design]]

Editor at 10:36, 20 October 2020

2020-10-20T10:36:35Z

← Older revision		Revision as of 10:36, 20 October 2020
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		+	= Introduction =
		+
	In the context of supermarkets, the term “security” may be associated with deterring shoplifters. This is still both very true and very important. Currently (and sadly for the foreseeable future), managing COVID-19 situations are also a priority.		In the context of supermarkets, the term “security” may be associated with deterring shoplifters. This is still both very true and very important. Currently (and sadly for the foreseeable future), managing COVID-19 situations are also a priority.

Editor: moved How supermarkets can manage security during COVID19 to Supermarket security and COVID-19

2020-10-20T10:36:02Z

moved How supermarkets can manage security during COVID19 to Supermarket security and COVID-19

← Older revision

Revision as of 10:36, 20 October 2020

Editor at 10:35, 20 October 2020

2020-10-20T10:35:20Z

Newgate: Created page with "In the context of [https://www.newgate.uk.com/sectors/retail/ supermarkets], the term “security” probably conjures up images of deterring shoplifters. This is still both very..."

2020-09-23T13:08:15Z

Created page with "In the context of [https://www.newgate.uk.com/sectors/retail/ supermarkets], the term “security” probably conjures up images of deterring shoplifters. This is still both very..."

New page

In the context of [https://www.newgate.uk.com/sectors/retail/ supermarkets], the term “security” probably conjures up images of deterring shoplifters. This is still both very true and very important. Currently and, sadly, for the foreseeable future, however, managing COVID19-related situations will also need to be a priority.

Even when COVID19 ceases to be an issue, businesses will want to be ready for another pandemic to avoid a repeat of the recent chaos. With that in mind, here are some points to consider.

== Use of personal vehicles is likely to be relatively high ==

Out-of-town supermarkets are probably already run on the assumption that most, if not all, of their customers will need secure parking. Supermarkets in urban areas, by contrast, often have very little parking on the logic that a significant percentage of their customers will use public transport.

COVID19 is, however, encouraging people to use their own vehicles whenever they can. This means that urban supermarkets will need to ensure that their [https://www.newgate.uk.com/sectors/car-parks/ car parks] are run to the highest possible standards of efficiency and security.

== Human staff may be needed to monitor the use of parking spaces ==

Increased use of personal vehicles means increased possibilities for confusion and, frankly, conflict over parking spaces. It also increases the likelihood of deliberate breaches, such as the inappropriate use of disabled parking bays.

The most effective approach to dealing with this is likely to be to have human staff on hand to referee the situation. These don’t necessarily all have to be security staff, but it could be useful to have at least one member of security staff on duty, just to be on the safe side.

== Using a ticketed queueing system can ease congestion both outside and inside ==

Ticketed queueing systems have been in use for years. The only difference is that staff would assign customers tickets as they arrived and then alert them when it was their turn to enter the supermarket.

This allows customers to wait in their cars in comfort and safety. This will improve their experience and hopefully put them in a better frame of mind when they do enter the store. This is good for them and good for your staff.

== Clear markings on outdoor surfaces and floors can aid social distancing ==

Once people are out of their cars, you need to do whatever you can to make it easy for them to follow the necessary social-distancing rules. You also have to make sure that their general safety is maintained. After all, there’s no point in keeping people socially-distant from each other if it results in somebody walking into the path of a car.

All the usual security precautions still need to be followed. In fact, arguably, there’s an even greater need for them. This is because the increased use of personal vehicles could present increased opportunities for criminals.

== A semi-click-and-collect approach can ease pressure on parking ==

If supermarkets really need to get people in and out of the store as quickly as possible, then the most efficient approach would be to have staff do as much as they can to pre-pack customers’ orders. Customers can then use their time in the store to select the items they want to choose themselves.

Obviously, this poses logistical challenges and will not be suitable in all cases, but it is still worth keeping in mind.

--[[User:Newgate|Newgate]] 14:08, 23 Sep 2020 (BST)

[[Category:Education]] [[Category:Research_/_Innovation]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Cost_/_business_planning]] [[Category:Design]]

← Older revision		Revision as of 10:35, 20 October 2020
Line 1:		Line 1:
−	In the context of ~~[https://www.newgate.uk.com/sectors/retail/~~ supermarkets], the term “security” ~~probably conjures up images of~~ deterring shoplifters. This is still both very true and very important. Currently and, sadly, for the foreseeable future~~, however~~, managing ~~COVID19~~-~~related~~ situations ~~will~~ also ~~need to be~~ a priority.	+	In the context of supermarkets, the term “security” may be associated with deterring shoplifters. This is still both very true and very important. Currently (and sadly for the foreseeable future), managing COVID-19 situations are also a priority.

−	Even when ~~COVID19~~ ceases to be an issue, businesses will want to be ready for another pandemic to avoid a repeat of the ~~recent~~ chaos. With that in mind, here are some points to consider.	+	Even when COVID-19 ceases to be an issue, businesses will want to be ready for another pandemic to avoid a repeat of the chaos experienced during this outbreak. With that in mind, here are some points to consider.

−	== Use of personal vehicles is likely to be relatively high ==	+	= Use of personal vehicles is likely to be relatively high =

	Out-of-town supermarkets are probably already run on the assumption that most, if not all, of their customers will need secure parking. Supermarkets in urban areas, by contrast, often have very little parking on the logic that a significant percentage of their customers will use public transport.		Out-of-town supermarkets are probably already run on the assumption that most, if not all, of their customers will need secure parking. Supermarkets in urban areas, by contrast, often have very little parking on the logic that a significant percentage of their customers will use public transport.

−	~~COVID19~~ is, however, encouraging people to use their own vehicles whenever they can. This means that urban supermarkets will need to ensure that their ~~[https://www.newgate.uk.com/sectors/car-parks/~~ car parks] are run to the highest possible standards of efficiency and security.	+	COVID-19 is, however, encouraging people to use their own vehicles whenever they can. This means that urban supermarkets will need to ensure that their car parks are run to the highest possible standards of efficiency and security.

−	== Human staff may be needed to monitor the use of parking spaces ==	+	= Human staff may be needed to monitor the use of parking spaces =

	Increased use of personal vehicles means increased possibilities for confusion and, frankly, conflict over parking spaces. It also increases the likelihood of deliberate breaches, such as the inappropriate use of disabled parking bays.		Increased use of personal vehicles means increased possibilities for confusion and, frankly, conflict over parking spaces. It also increases the likelihood of deliberate breaches, such as the inappropriate use of disabled parking bays.

−	The most effective approach to dealing with this is ~~likely to be~~ to have human staff on hand to referee the situation. These don’t necessarily all have to be security staff, but it could be useful to have at least one member of security staff on duty, just to be on the safe side.	+	The most effective approach to dealing with this is to have human staff on hand to referee the situation. These don’t necessarily all have to be security staff, but it could be useful to have at least one member of security staff on duty, just to be on the safe side.

−	== Using a ticketed queueing system can ease congestion both outside and inside ==	+	= Using a ticketed queueing system can ease congestion both outside and inside =

	Ticketed queueing systems have been in use for years. The only difference is that staff would assign customers tickets as they arrived and then alert them when it was their turn to enter the supermarket.		Ticketed queueing systems have been in use for years. The only difference is that staff would assign customers tickets as they arrived and then alert them when it was their turn to enter the supermarket.

−	This allows customers to wait in their cars in comfort and safety. This will improve their experience and hopefully put them in a better frame of mind when they do enter the store. This is good for them and good for ~~your~~ staff.	+	This allows customers to wait in their cars in comfort and safety. This will improve their experience and hopefully put them in a better frame of mind when they do enter the store. This is good for them and good for staff.

−	== Clear markings on outdoor surfaces and floors can aid social distancing ==	+	= Clear markings on outdoor surfaces and floors can aid social distancing =

−	Once people are out of their cars, ~~you need to do whatever you can~~ to make it easy for them to follow the necessary social-distancing rules. ~~You also have to make sure that their~~ general safety is maintained. After all, there’s no point in keeping people socially-distant from each other if it results in somebody walking into the path of a car.	+	Once people are out of their cars, it is important to make it easy for them to follow the necessary social distancing rules. Their general safety must also be maintained. After all, there’s no point in keeping people socially distant from each other if it results in somebody walking into the path of a car.

	All the usual security precautions still need to be followed. In fact, arguably, there’s an even greater need for them. This is because the increased use of personal vehicles could present increased opportunities for criminals.		All the usual security precautions still need to be followed. In fact, arguably, there’s an even greater need for them. This is because the increased use of personal vehicles could present increased opportunities for criminals.

−	== A semi-click-and-collect approach can ease pressure on parking ==	+	= A semi-click-and-collect approach can ease pressure on parking =

	If supermarkets really need to get people in and out of the store as quickly as possible, then the most efficient approach would be to have staff do as much as they can to pre-pack customers’ orders. Customers can then use their time in the store to select the items they want to choose themselves.		If supermarkets really need to get people in and out of the store as quickly as possible, then the most efficient approach would be to have staff do as much as they can to pre-pack customers’ orders. Customers can then use their time in the store to select the items they want to choose themselves.
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	--[[User:Newgate\|Newgate]] 14:08, 23 Sep 2020 (BST)		--[[User:Newgate\|Newgate]] 14:08, 23 Sep 2020 (BST)

−	[[Category:~~Education]] [[Category:Research_/_Innovation~~]] [[Category:Health_and_safety_/_CDM~~]] [[Category:Standards_/_measurements~~]] [[Category:Cost_/_business_planning]] [[Category:Design]]	+	= Related articles on Designing Buildings Wiki =
		+
		+	[[Category:DCN_Guidance]] [[Category:Health_and_safety_/_CDM]] [[Category:Cost_/_business_planning]] [[Category:Design]]