Relationship management in construction - Revision history

Designing Buildings at 08:12, 29 July 2022

2022-07-29T08:12:14Z

← Older revision		Revision as of 08:12, 29 July 2022
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	* Leadership.		* Leadership.
	* Leadership styles.		* Leadership styles.
		+	* Neuroscience for project success.
	* Partnering.		* Partnering.
	* Partnership.		* Partnership.

Designing Buildings at 07:54, 2 March 2022

2022-03-02T07:54:33Z

← Older revision		Revision as of 07:54, 2 March 2022
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	* Social media engagement.		* Social media engagement.

−	= Related articles on Designing Buildings ~~Wiki~~ =	+	= Related articles on Designing Buildings. =

−	* ~~Bid strategies~~.	+	* Business relationship management.
	* Can relationships in and between organisations make tangible differences to business performance?		* Can relationships in and between organisations make tangible differences to business performance?
−	* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]
	* Collaborative practices.		* Collaborative practices.
	* Collaboration: a quality management perspective.		* Collaboration: a quality management perspective.
−	* Construction organisations and strategy.
−	* Corporate social responsibility in construction.
	* Human resource management in construction.		* Human resource management in construction.
	* Integrated project team.		* Integrated project team.
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	* Partnering.		* Partnering.
	* Partnership.		* Partnership.
−	* Performance management plan.
	* Recruiting and retaining talent in the construction industry.		* Recruiting and retaining talent in the construction industry.
	* Supply chain management.		* Supply chain management.
	* Team management.		* Team management.
−	* Thought leadership.
−	* Vested outsourcing.

	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]		[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]

Designing Buildings at 06:04, 18 October 2021

2021-10-18T06:04:21Z

← Older revision		Revision as of 06:04, 18 October 2021
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	= Customer relationship management =		= Customer relationship management =

−	Customer relationship management is the process of establishing and maintaining a strong rapport between the organisation and its customer base as a means of building support or loyalty. This includes data and sales analysis, as well as brand management, to maintain customer interest in the organisation.	+	Customer relationship management (CRM) is the process of establishing and maintaining a strong rapport between the organisation and its customer base as a means of building support or loyalty. This includes data and sales analysis, as well as brand management, to maintain customer interest in the organisation.

	The aim of relationship management is to create a partnership between the organisation and its audience rather than considering the relationship merely transactional. By feeling that an organisation responds to their needs, customers are more likely to continue using their products and services. Additionally, by maintaining a level of communication with customers, the business is able to identify potential sources of costly problems before they come to a head.		The aim of relationship management is to create a partnership between the organisation and its audience rather than considering the relationship merely transactional. By feeling that an organisation responds to their needs, customers are more likely to continue using their products and services. Additionally, by maintaining a level of communication with customers, the business is able to identify potential sources of costly problems before they come to a head.

Designing Buildings at 13:43, 6 October 2020

2020-10-06T13:43:47Z

← Older revision		Revision as of 13:43, 6 October 2020
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	* Vested outsourcing.		* Vested outsourcing.

−	[[Category:~~Organisations~~]] [[Category:~~DCN_Organisation~~]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]

Editor at 18:07, 29 April 2020

2020-04-29T18:07:36Z

← Older revision		Revision as of 18:07, 29 April 2020
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	* Team management.		* Team management.
	* Thought leadership.		* Thought leadership.
		+	* Vested outsourcing.

−	[[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]	+	[[Category:Organisations]] [[Category:DCN_Organisation]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]

Editor at 18:18, 5 June 2019

2019-06-05T18:18:12Z

← Older revision		Revision as of 18:18, 5 June 2019
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	* Supply chain management.		* Supply chain management.
	* Team management.		* Team management.
		+	* Thought leadership.

	[[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]		[[Category:Organisations]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Cost_/_business_planning]]

Designing Buildings at 16:05, 17 January 2019

2019-01-17T16:05:56Z

← Older revision		Revision as of 16:05, 17 January 2019
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	* Social media engagement.		* Social media engagement.

−	~~= Find out more =~~	+	= Related articles on Designing Buildings Wiki =
−		+
−	=== Related articles on Designing Buildings Wiki ===	+

	* Bid strategies.		* Bid strategies.
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	* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]		* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]
	* Collaborative practices.		* Collaborative practices.
		+	* Collaboration: a quality management perspective.
	* Construction organisations and strategy.		* Construction organisations and strategy.
	* Corporate social responsibility in construction.		* Corporate social responsibility in construction.

Editor at 15:15, 8 January 2018

2018-01-08T15:15:40Z

← Older revision		Revision as of 15:15, 8 January 2018
Line 48:		Line 48:
	* Leadership styles.		* Leadership styles.
	* Partnering.		* Partnering.
		+	* Partnership.
	* Performance management plan.		* Performance management plan.
	* Recruiting and retaining talent in the construction industry.		* Recruiting and retaining talent in the construction industry.

Designing Buildings at 11:06, 16 June 2017

2017-06-16T11:06:44Z

← Older revision		Revision as of 11:06, 16 June 2017
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	* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]		* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]
	* Collaborative practices.		* Collaborative practices.
−	* Construction industry leadership.
	* Construction organisations and strategy.		* Construction organisations and strategy.
	* Corporate social responsibility in construction.		* Corporate social responsibility in construction.
Line 46:		Line 45:
	* Integrated project team.		* Integrated project team.
	* Joint venture.		* Joint venture.
		+	* Leadership.
	* Leadership styles.		* Leadership styles.
	* Partnering.		* Partnering.

Editor at 16:22, 12 June 2017

2017-06-12T16:22:17Z

← Older revision		Revision as of 16:22, 12 June 2017
Line 40:		Line 40:
	* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]		* [[Client_%26_architect,_developing_the_essential_relationship\|Client & architect, developing the essential relationship.]]
	* Collaborative practices.		* Collaborative practices.
		+	* Construction industry leadership.
	* Construction organisations and strategy.		* Construction organisations and strategy.
	* Corporate social responsibility in construction.		* Corporate social responsibility in construction.