Outsourcing operation and maintenance manuals - Revision history

Designing Buildings at 09:12, 7 December 2020

2020-12-07T09:12:45Z

← Older revision		Revision as of 09:12, 7 December 2020
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	--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)		--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)

−	~~= Find out more =~~	+	= Related articles on Designing Buildings Wiki =
−		+
−	=== Related articles on Designing Buildings Wiki ===	+

	* Building log book.		* Building log book.
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	* Technical guide.		* Technical guide.
	* Tender documentation.		* Tender documentation.
−	* [[Why_hard_copies_of_O~~&M_manuals_are_obsolete~~\|Why hard copies of O&M manuals are obsolete]].	+	* [[Why_hard_copies_of_O%26M_manuals_are_obsolete\|Why hard copies of O&M manuals are obsolete]].

−	[[Category:~~Education~~]] [[Category:~~DCN_Education_and_Training~~]] [[Category:~~Projects_and_case_studies~~]] [[Category:~~DCN_Project_Knowledge~~]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements~~]] [[Category:DCN_Standard~~]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components~~]] [[Category:DCN_Product_Knowledge~~]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]

Designing Buildings: moved Benefits of outsourcing O&Ms to Outsourcing operation and maintenance manuals

2018-03-12T09:59:02Z

moved Benefits of outsourcing O&Ms to Outsourcing operation and maintenance manuals

← Older revision

Revision as of 09:59, 12 March 2018

Designing Buildings: moved Benefits of Outsourcing O&Ms to Benefits of outsourcing O&Ms

2017-06-15T14:10:28Z

moved Benefits of Outsourcing O&Ms to Benefits of outsourcing O&Ms

← Older revision

Revision as of 14:10, 15 June 2017

Designing Buildings at 14:10, 15 June 2017

2017-06-15T14:10:14Z

← Older revision		Revision as of 14:10, 15 June 2017
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	* Do they provide an asset register of major plant items as standard?		* Do they provide an asset register of major plant items as standard?

−	~~= Best practice =~~	+	A specialist provider should outline a fixed, managed process that underpins the way they deliver every project to ensure quality and consistency. This is a total management service to control the flow of information in accordance with your construction programme. It is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.

−	~~A specialist provider should outline a fixed~~, managed process that underpins the way they deliver every project to ensure quality and consistency. Their role is to provide a total management service to control the flow of information in accordance with your construction programme. This is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.	+	--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)

−	~~-----~~	+	= Find out more =
−	To summarise, O&M manuals are an integral aspect of running and maintaining a building efficiently. Outsourcing to a dedicated single source provider should remove the burden from overstretched contractors, provide peace of mind to end clients and enable FM teams to plan for occupancy well in advance.	+

−	--[[~~User:Createmaster~~\|~~Createmaster~~]] ~~16:58, 12 Jun 2017 (BST)~~	+	=== Related articles on Designing Buildings Wiki ===
		+
		+	* Building log book.
		+	* Building owner's manual - O and M manual.
		+	* Building user's guide.
		+	* Handover to client.
		+	* Health and safety file.
		+	* Maintenance.
		+	* Operation and Maintenance Manuals - Cheap Options.
		+	* Operation, maintenance and training (OMT).
		+	* Practical completion.
		+	* Preliminaries.
		+	* Technical guide.
		+	* Tender documentation.
		+	* [[Why_hard_copies_of_O&M_manuals_are_obsolete\|Why hard copies of O&M manuals are obsolete]].

−	[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]	+	[[Category:Education]] [[Category:DCN_Education_and_Training]] [[Category:Projects_and_case_studies]] [[Category:DCN_Project_Knowledge]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:DCN_Standard]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]] [[Category:DCN_Product_Knowledge]]

Designing Buildings at 13:38, 15 June 2017

2017-06-15T13:38:31Z

← Older revision		Revision as of 13:38, 15 June 2017
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	* Structured site review process.		* Structured site review process.
	* Handover at practical completion.		* Handover at practical completion.
−	* Aftercare hosting and client training	+	* Aftercare hosting and client training.

−	~~-----~~	+	= What to look for in an O&M specialist =
−	== What to look for in an O&M specialist~~: =~~=	+

−	~~If you’re looking to outsource your~~ O&Ms~~, this~~ should be done as early as practically possible. This enables the specialist provider to follow the construction plan and manage trades as and when they arrive on site.	+	Outsourcing O&Ms should be done as early as practically possible. This enables the specialist provider to follow the construction plan and manage trades as and when they arrive on site.

−	~~Here are key~~ questions to ask any potential provider:	+	Key questions to ask any potential provider include:

	* Is project handover documentation the sole focus of the company? If not, why not?		* Is project handover documentation the sole focus of the company? If not, why not?
−	* Do they have the relevant experience, skills and resources to handle ~~your~~ project?	+	* Do they have the relevant experience, skills and resources to handle the project?
	* Is the service priced on the amount of work done? If it’s a percentage of construction value, question the relevance of this.		* Is the service priced on the amount of work done? If it’s a percentage of construction value, question the relevance of this.
−	* Is a total management role offered~~? i.e.~~ site visits, structured review process, visibility of project progress.	+	* Is a total management role offered including; site visits, a structured review process, visibility of project progress and so on?
	* Can they integrate O&M and asset data with client systems?		* Can they integrate O&M and asset data with client systems?
	* Do they provide an asset register of major plant items as standard?		* Do they provide an asset register of major plant items as standard?

−	~~[https://www.createmaster.co.uk/operation-maintenance-manuals/ I Want to Find Out More]~~	+	= Best practice =
−		+
−	~~-----~~	+
−	== Best ~~Practice =~~=	+

	A specialist provider should outline a fixed, managed process that underpins the way they deliver every project to ensure quality and consistency. Their role is to provide a total management service to control the flow of information in accordance with your construction programme. This is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.		A specialist provider should outline a fixed, managed process that underpins the way they deliver every project to ensure quality and consistency. Their role is to provide a total management service to control the flow of information in accordance with your construction programme. This is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.

Designing Buildings at 13:36, 15 June 2017

2017-06-15T13:36:15Z

← Older revision		Revision as of 13:36, 15 June 2017
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−	= ~~BENEFITS OF OUTSOURCING YOUR~~ O&MS =	+	= What is an O&M manual? =

−	~~=== What is an~~ O&~~M manual? ===~~	+	Operation and maintenance manuals [O&Ms] provide the information required by end users for the operation, maintenance, decommissioning and demolition of a building. The format and content are typically defined in the Employers Information Requirements [EIRs] of the contact preliminaries documents; typically, under clause A37.

−	[https://www.createmaster.co.uk/operation-maintenance-manuals/ Operation and maintenance manuals] [O&Ms] provide all the information required by end users for the operation, maintenance, decommissioning and demolition of a building. O&Ms, delivered collectively as part of the Building Manual, are a contractual requirement on HSE notifiable construction projects. The format and content are defined in the Employers Information Requirements [EIRs] of the contact preliminaries documents; typically, under clause A37. The principle contractor has the responsibility to provide the Building Manual as part of a construction project, with additional information from subcontractors, designers and suppliers.
−
−	~~-----~~
	The following is standard content that should be provided in an O&M manual:		The following is standard content that should be provided in an O&M manual:

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	* As-built drawings and specifications		* As-built drawings and specifications

−		+	= Why are O&Ms a challenge for contractors? =
−		+
−	~~-----~~	+
−	== Why are O&Ms a challenge for contractors? ==	+

	O&Ms are a prerequisite for practical completion, yet the resource and time required to gather all relevant information is often underestimated or left too late. As a result, clients become disappointed with poor quality O&Ms at handover and will postpone sign off if they deem the O&M Manuals incomplete.		O&Ms are a prerequisite for practical completion, yet the resource and time required to gather all relevant information is often underestimated or left too late. As a result, clients become disappointed with poor quality O&Ms at handover and will postpone sign off if they deem the O&M Manuals incomplete.
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	This reflects badly on the contractor and prevents valuable site staff from moving on to future projects as they rectify any problems. This also has a knock on effect for building managers and facilities maintenance teams who are unable to maintain their building efficiently and safely.		This reflects badly on the contractor and prevents valuable site staff from moving on to future projects as they rectify any problems. This also has a knock on effect for building managers and facilities maintenance teams who are unable to maintain their building efficiently and safely.

−	~~-----~~	+	= Outsourcing O&Ms =
−	=~~= Top 5 reasons to outsource your~~ O&Ms ==	+
−		+
−	Contractors have the option to produce manuals in house but it is often an unwelcome distraction from the core task of construction. The perceived cost in outsourcing O&Ms to a specialist provider can be an initial deterrent, particularly if it’s not budgeted for it in the cost plan. However, there are many advantages to working with a specialist provider;	+
−		+

		+	Contractors can produce manuals in house but this may be a distraction from the core task of construction. The cost of outsourcing O&Ms to a specialist provider can be an initial deterrent, particularly if it’s not budgeted for it in the cost plan, but, there are many advantages:

−	* ~~Remove~~ the burden from site teams	+	* It remove the burden from site teams.

−	* ~~Eliminate~~ stress at PC	+	* It eliminates stress at practical completion.

−	* ~~Quality~~ and consistent delivery	+	* It can ensure quality and consistent delivery.

−	* ~~Reduced~~ aftercare calls	+	* There may be fewer aftercare calls.

−	* ~~Ensure~~ a realistic budget for O&Ms in cost plans	+	* It ensures there is a realistic budget for O&Ms in cost plans.

−	~~-----~~	+	The service should Include:
−	~~== A Total Management Service Should~~ Include: ==	+

−	* An agreed process for ~~Delivery~~	+	* An agreed process for delivery.
−	* ~~Trade Management:~~ Chasing ~~& Collating Project Data~~	+	* Chasing and collating project data.
−	* Structured ~~Review Process: Site Based~~	+	* Structured site review process.
−	* Handover ~~Agreed Documents~~ at PC	+	* Handover at practical completion.
−	* Aftercare ~~Service: Hosting & Client Training~~	+	* Aftercare hosting and client training

	-----		-----

Createmaster at 16:03, 12 June 2017

2017-06-12T16:03:40Z

← Older revision		Revision as of 16:03, 12 June 2017
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	* Guarantees, warranties and certificates		* Guarantees, warranties and certificates
	* As-built drawings and specifications		* As-built drawings and specifications
−
−	~~“Preparing O&M documentation is an aspect of a project that takes a lot of determination and structure.”~~
−
−	~~Morgan Sindall – Project Manager~~


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	--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)		--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)
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−

	[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]		[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]

Createmaster at 15:58, 12 June 2017

2017-06-12T15:58:28Z

← Older revision		Revision as of 15:58, 12 June 2017
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−	= ~~--[[User:Createmaster\|Createmaster]] 16:55, 12 Jun 2017 (BST)~~BENEFITS OF OUTSOURCING YOUR O&MS =	+	= BENEFITS OF OUTSOURCING YOUR O&MS =

	=== What is an O&M manual? ===		=== What is an O&M manual? ===
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	-----		-----
	To summarise, O&M manuals are an integral aspect of running and maintaining a building efficiently. Outsourcing to a dedicated single source provider should remove the burden from overstretched contractors, provide peace of mind to end clients and enable FM teams to plan for occupancy well in advance.		To summarise, O&M manuals are an integral aspect of running and maintaining a building efficiently. Outsourcing to a dedicated single source provider should remove the burden from overstretched contractors, provide peace of mind to end clients and enable FM teams to plan for occupancy well in advance.
		+
		+	--[[User:Createmaster\|Createmaster]] 16:58, 12 Jun 2017 (BST)
		+
		+

	[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]		[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]

Createmaster at 15:55, 12 June 2017

2017-06-12T15:55:38Z

← Older revision		Revision as of 15:55, 12 June 2017
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−	= BENEFITS OF OUTSOURCING YOUR O&MS =	+	= --[[User:Createmaster\|Createmaster]] 16:55, 12 Jun 2017 (BST)BENEFITS OF OUTSOURCING YOUR O&MS =

	=== What is an O&M manual? ===		=== What is an O&M manual? ===

Createmaster at 15:00, 12 June 2017

2017-06-12T15:00:14Z

← Older revision		Revision as of 15:00, 12 June 2017
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	A specialist provider should outline a fixed, managed process that underpins the way they deliver every project to ensure quality and consistency. Their role is to provide a total management service to control the flow of information in accordance with your construction programme. This is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.		A specialist provider should outline a fixed, managed process that underpins the way they deliver every project to ensure quality and consistency. Their role is to provide a total management service to control the flow of information in accordance with your construction programme. This is best achieved through early appointment; chasing all subcontractors, designers and suppliers for information as and when they start on site.

−	~~“Defining a set of best practice requirements ensures a standardised, quality set of deliverables at PC; which is invaluable to operational efficiency”~~	+	-----
−		+
−	~~Broadgate Estates – Operations Director~~	+
−		+
	To summarise, O&M manuals are an integral aspect of running and maintaining a building efficiently. Outsourcing to a dedicated single source provider should remove the burden from overstretched contractors, provide peace of mind to end clients and enable FM teams to plan for occupancy well in advance.		To summarise, O&M manuals are an integral aspect of running and maintaining a building efficiently. Outsourcing to a dedicated single source provider should remove the burden from overstretched contractors, provide peace of mind to end clients and enable FM teams to plan for occupancy well in advance.

	[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]		[[Category:Education]] [[Category:Projects_and_case_studies]] [[Category:Theory]] [[Category:Health_and_safety_/_CDM]] [[Category:Standards_/_measurements]] [[Category:Appointments]] [[Category:Construction_management]] [[Category:Construction_techniques]] [[Category:Procurement]] [[Category:Products_/_components]]