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		<id>https://www.designingbuildings.co.uk/w/index.php?action=history&amp;feed=atom&amp;title=Level_of_service</id>
		<title>Level of service - Revision history</title>
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		<updated>2026-05-07T16:33:36Z</updated>
		<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=291492&amp;oldid=prev</id>
		<title>Designing Buildings at 09:05, 12 December 2024</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=291492&amp;oldid=prev"/>
				<updated>2024-12-12T09:05:17Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 09:05, 12 December 2024&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;minus;&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;www&lt;/del&gt;.&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;urban&lt;/del&gt;-&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;design&lt;/del&gt;-&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;guidelines.planning.vic.gov.au&lt;/del&gt;/&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;toolbox/glossary Urban Design Guidelines for Victoria&lt;/del&gt;], published by The &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;State &lt;/del&gt;of &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;Victoria Department of Environment&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;Land, Water and Planning in 2017 suggests that &lt;/del&gt;level&lt;del class=&quot;diffchange diffchange-inline&quot;&gt;-of-service (quality &lt;/del&gt;of service or &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;service quality) refers to: ‘The capacity and effectiveness &lt;/del&gt;of &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;a system's functionality&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;as experienced by users&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;to provide &lt;/del&gt;the &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;service for which it is intended&lt;/del&gt;. &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;For a pedestrian street or a park&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;the service can comprise various factors such as active&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;interesting surroundings&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;path width&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;pavement surface&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;seating opportunities&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;obstacles&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;safety from traffic&lt;/del&gt;, &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;cleanliness&lt;/del&gt;.’&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;theiam&lt;/ins&gt;.&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;org/knowledge&lt;/ins&gt;-&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;library/asset&lt;/ins&gt;-&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;management-an-anatomy&lt;/ins&gt;/ &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Asset Management – an anatomy, Version 4&lt;/ins&gt;], published by The &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Institute &lt;/ins&gt;of &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Asset Management in July 2024&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;defines &lt;/ins&gt;level of service &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;as the: ‘parameters, &lt;/ins&gt;or &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;combination &lt;/ins&gt;of &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;parameters&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;which reflect social&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;political, environmental and economic outcomes that &lt;/ins&gt;the &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;organization delivers&lt;/ins&gt;. &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Note: (1) The parameters may include safety&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;customer satisfaction&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;quality&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;quantity&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;capacity&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;reliability&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;responsiveness&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;environmental acceptability&lt;/ins&gt;, &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;cost and availability&lt;/ins&gt;.’&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://nic.org.uk/app/uploads/Anticipate-React-Recover-28-May-2020.pdf Anticipate, react, recover; Resilient infrastructure systems], published by the National Infrastructure Commission in May 2020, defines levels of service as: ‘Standards or thresholds that are used to express the quality and/or availability of an infrastructure service that an infrastructure provider should aim for.’&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://nic.org.uk/app/uploads/Anticipate-React-Recover-28-May-2020.pdf Anticipate, react, recover; Resilient infrastructure systems], published by the National Infrastructure Commission in May 2020, defines levels of service as: ‘Standards or thresholds that are used to express the quality and/or availability of an infrastructure service that an infrastructure provider should aim for.’&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;color: red; font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;color: red; font-weight: bold; text-decoration: none;&quot;&gt;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Land, Water and Planning in 2017 suggests that level-of-service (quality of service or service quality) refers to: ‘The capacity and effectiveness of a system's functionality, as experienced by users, to provide the service for which it is intended. For a pedestrian street or a park, the service can comprise various factors such as active, interesting surroundings, path width, pavement surface, seating opportunities, obstacles, safety from traffic, cleanliness.’&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;= Related articles on Designing Buildings =&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;= Related articles on Designing Buildings =&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Designing Buildings</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=219809&amp;oldid=prev</id>
		<title>Designing Buildings at 09:26, 8 December 2021</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=219809&amp;oldid=prev"/>
				<updated>2021-12-08T09:26:30Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 09:26, 8 December 2021&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 1:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Land, Water and Planning in 2017 suggests that level-of-service (quality of service or service quality) refers to: ‘The capacity and effectiveness of a system's functionality, as experienced by users, to provide the service for which it is intended. For a pedestrian street or a park, the service can comprise various factors such as active, interesting surroundings, path width, pavement surface, seating opportunities, obstacles, safety from traffic, cleanliness.’&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Land, Water and Planning in 2017 suggests that level-of-service (quality of service or service quality) refers to: ‘The capacity and effectiveness of a system's functionality, as experienced by users, to provide the service for which it is intended. For a pedestrian street or a park, the service can comprise various factors such as active, interesting surroundings, path width, pavement surface, seating opportunities, obstacles, safety from traffic, cleanliness.’&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;minus;&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;= Related articles on Designing Buildings &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;Wiki &lt;/del&gt;=&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[https://nic.org.uk/app/uploads/Anticipate-React-Recover-28-May-2020.pdf Anticipate, react, recover; Resilient infrastructure systems], published by the National Infrastructure Commission in May 2020, defines levels of service as: ‘Standards or thresholds that are used to express the quality and/or availability of an infrastructure service that an infrastructure provider should aim for.’&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&amp;#160;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;= Related articles on Designing Buildings =&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Construction quality.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Construction quality.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Designing Buildings</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=172367&amp;oldid=prev</id>
		<title>Designing Buildings: Created page with &quot;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Lan...&quot;</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Level_of_service&amp;diff=172367&amp;oldid=prev"/>
				<updated>2020-09-02T10:54:06Z</updated>
		
		<summary type="html">&lt;p&gt;Created page with &amp;quot;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Lan...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;[https://www.urban-design-guidelines.planning.vic.gov.au/toolbox/glossary Urban Design Guidelines for Victoria], published by The State of Victoria Department of Environment, Land, Water and Planning in 2017 suggests that level-of-service (quality of service or service quality) refers to: ‘The capacity and effectiveness of a system's functionality, as experienced by users, to provide the service for which it is intended. For a pedestrian street or a park, the service can comprise various factors such as active, interesting surroundings, path width, pavement surface, seating opportunities, obstacles, safety from traffic, cleanliness.’&lt;br /&gt;
&lt;br /&gt;
= Related articles on Designing Buildings Wiki =&lt;br /&gt;
&lt;br /&gt;
* Construction quality.&lt;br /&gt;
* Quality.&lt;br /&gt;
* Services.&lt;br /&gt;
* Servitisation.&lt;br /&gt;
* Supplier.&lt;br /&gt;
* Urban design.&lt;br /&gt;
&lt;br /&gt;
[[Category:DCN_Definition]] [[Category:Definitions]]&lt;/div&gt;</summary>
		<author><name>Designing Buildings</name></author>	</entry>

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