Initial aftercare for completed construction works - Revision history

Designing Buildings at 10:30, 3 August 2022

2022-08-03T10:30:22Z

← Older revision		Revision as of 10:30, 3 August 2022
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	* Technical guide.		* Technical guide.

−	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Operations]] [[Category:Roles_/_services]]

Designing Buildings at 07:35, 5 November 2020

2020-11-05T07:35:41Z

← Older revision		Revision as of 07:35, 5 November 2020
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	* Technical guide.		* Technical guide.

−	[[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Editor at 12:26, 3 July 2020

2020-07-03T12:26:40Z

← Older revision		Revision as of 12:26, 3 July 2020
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	* Performance in use.		* Performance in use.
	* Snagging.		* Snagging.
−	* Soft landings	+	* Soft landings.
		+	* Soft Landings for owners.
	* Technical guide.		* Technical guide.

	[[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]		[[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Designing Buildings at 16:52, 19 March 2018

2018-03-19T16:52:04Z

← Older revision		Revision as of 16:52, 19 March 2018
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	* BIM and facilities management.		* BIM and facilities management.
		+	* BREEAM Aftercare support.
	* Building information modelling.		* Building information modelling.
	* Building log book.		* Building log book.

Designing Buildings at 07:18, 29 June 2016

2016-06-29T07:18:57Z

← Older revision		Revision as of 07:18, 29 June 2016
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−
	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework that is intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).		The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework that is intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).

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	=== Related articles on Designing Buildings Wiki ===		=== Related articles on Designing Buildings Wiki ===
−	*BIM and facilities management.
−	*Building information modelling.
−	*Building log book.
−	*Building owner's manual.
−	*Building users guide.
−	*Building performance metrics.
−	*Client commissioning.
−	*Defects liability period.
−	*Extended aftercare.
−	*Government construction strategy.
−	*Handover to client.
−	*Lessons learned report.
−	*Migration strategy.
−	*Occupation of completed construction site.
−	*PAS 1192-2:2013
−	*Post occupancy evaluation.
−	*Post project review.
−	*Performance in use.
−	*Snagging.
−	*Soft landings
−	*Technical guide.

−	[[Category:Client_procedures]]	+	* BIM and facilities management.
−	[[Category:Construction_management]]	+	* Building information modelling.
−	[[Category:Design]]	+	* Building log book.
−	[[Category:Roles_/_services]]	+	* Building owner's manual.
		+	* Building users guide.
		+	* Building performance metrics.
		+	* Client commissioning.
		+	* Defects liability period.
		+	* Extended aftercare.
		+	* Government construction strategy.
		+	* Handover to client.
		+	* Lessons learned report.
		+	* Medical Research Council Laboratory of Molecular Biology soft landings project.
		+	* Migration strategy.
		+	* Occupation of completed construction site.
		+	* PAS 1192-2:2013
		+	* Post occupancy evaluation.
		+	* Post project review.
		+	* Performance in use.
		+	* Snagging.
		+	* Soft landings
		+	* Technical guide.
		+
		+	[[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Designing Buildings at 07:46, 24 September 2015

2015-09-24T07:46:02Z

← Older revision		Revision as of 07:46, 24 September 2015
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	*Lessons learned report.		*Lessons learned report.
	*Migration strategy.		*Migration strategy.
−	*Occupation.	+	*Occupation of completed construction site.
	*PAS 1192-2:2013		*PAS 1192-2:2013
	*Post occupancy evaluation.		*Post occupancy evaluation.

Designing Buildings: moved Initial aftercare to Initial aftercare for completed construction works

2015-09-24T07:45:12Z

moved Initial aftercare to Initial aftercare for completed construction works

← Older revision

Revision as of 07:45, 24 September 2015

Designing Buildings at 08:49, 18 March 2015

2015-03-18T08:49:02Z

← Older revision		Revision as of 08:49, 18 March 2015
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	*Client commissioning.		*Client commissioning.
	*Defects liability period.		*Defects liability period.
		+	*Extended aftercare.
	*Government construction strategy.		*Government construction strategy.
	*Handover to client.		*Handover to client.

Designing Buildings at 11:35, 17 March 2015

2015-03-17T11:35:30Z

← Older revision		Revision as of 11:35, 17 March 2015
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−		+	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework that is intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).
−	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework ~~available on the BSRIA website~~ that is intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings).	+

	The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.		The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.

−	Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over ~~to the occupants~~. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.	+	Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over for occupation. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.

−	The ~~Initial~~ aftercare period is intended to help the occupants understand the development, and to help facilities managers learn to operate it. This is a period of intensive aftercare that will typically last 4 to 6 weeks, but may be longer for complex buildings such as hospitals and ~~may be~~ shorter for simple buildings such as shops. After this, the aftercare on site will reduce, although periodic reviews will continue.	+	The initial aftercare period is intended to deal with immediate problems, help the occupants understand the development, and help facilities managers learn to operate it. This is a period of intensive aftercare that will typically last 4 to 6 weeks, but may be longer for complex buildings such as hospitals and shorter for simple buildings such as shops. After this, the aftercare on site will reduce, although periodic reviews will continue.

	A visible and accessible soft landings team, including members of the design and construction team, should be stationed on site to receive feedback, fine tune systems and ensure proper operation of the completed development. The architect will often be the main point of contact for occupants during this period, although queries most commonly relate to the operation of building services systems, and so the they will need good access to other members of the project team.		A visible and accessible soft landings team, including members of the design and construction team, should be stationed on site to receive feedback, fine tune systems and ensure proper operation of the completed development. The architect will often be the main point of contact for occupants during this period, although queries most commonly relate to the operation of building services systems, and so the they will need good access to other members of the project team.
Line 13:		Line 12:
	Aftercare meetings may be held with building users to explain how the building operates, answer questions and obtain feedback. The aftercare team may also disseminate information about problems that have been encountered, and progress that has been made, perhaps by issuing fortnightly newsletters.		Aftercare meetings may be held with building users to explain how the building operates, answer questions and obtain feedback. The aftercare team may also disseminate information about problems that have been encountered, and progress that has been made, perhaps by issuing fortnightly newsletters.

−	There may be regular ‘walkabouts’ to assess ~~operations~~ and obtain data, and there will be specific meetings with facilities managers to explain systems operation in detail and to obtain feedback.	+	There may be regular ‘walkabouts’ to assess operational performance and obtain data, and there will be specific meetings with facilities managers to explain systems operation in detail and obtain feedback.

	This process also provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.		This process also provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.

Designing Buildings: Created page with " The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source ..."

2015-03-17T11:31:48Z

Created page with " The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source ..."

New page

The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework available on the BSRIA website that is intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings).

The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.

Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over to the occupants. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.

The Initial aftercare period is intended to help the occupants understand the development, and to help facilities managers learn to operate it. This is a period of intensive aftercare that will typically last 4 to 6 weeks, but may be longer for complex buildings such as hospitals and may be shorter for simple buildings such as shops. After this, the aftercare on site will reduce, although periodic reviews will continue.

A visible and accessible soft landings team, including members of the design and construction team, should be stationed on site to receive feedback, fine tune systems and ensure proper operation of the completed development. The architect will often be the main point of contact for occupants during this period, although queries most commonly relate to the operation of building services systems, and so the they will need good access to other members of the project team.

Aftercare meetings may be held with building users to explain how the building operates, answer questions and obtain feedback. The aftercare team may also disseminate information about problems that have been encountered, and progress that has been made, perhaps by issuing fortnightly newsletters.

There may be regular ‘walkabouts’ to assess operations and obtain data, and there will be specific meetings with facilities managers to explain systems operation in detail and to obtain feedback.

This process also provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.

The initial aftercare period will be followed by extended aftercare during years 1-3, when outstanding issues are resolved and post occupancy evaluations are fed-back for future projects. In year 1, problems are identified, training provided and systems fine-tuned, with regular reviews. In years 2 and 3, performance is reviewed, and post occupancy surveys carried out, but with reviews becoming less frequent.

= Find out more =

=== Related articles on Designing Buildings Wiki ===
*BIM and facilities management.
*Building information modelling.
*Building log book.
*Building owner's manual.
*Building users guide.
*Building performance metrics.
*Client commissioning.
*Defects liability period.
*Government construction strategy.
*Handover to client.
*Lessons learned report.
*Migration strategy.
*Occupation.
*PAS 1192-2:2013
*Post occupancy evaluation.
*Post project review.
*Performance in use.
*Snagging.
*Soft landings
*Technical guide.

[[Category:Client_procedures]]
[[Category:Construction_management]]
[[Category:Design]]
[[Category:Roles_/_services]]