ISO 9001 - Revision history

Designing Buildings at 10:34, 29 October 2020

2020-10-29T10:34:57Z

← Older revision		Revision as of 10:34, 29 October 2020
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	* Providing people with the required resources, training and freedom to act with responsibility and accountability.		* Providing people with the required resources, training and freedom to act with responsibility and accountability.
	* Inspiring, encouraging and recognising people’s contributions.		* Inspiring, encouraging and recognising people’s contributions.
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	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =

Designing Buildings at 10:24, 22 October 2020

2020-10-22T10:24:18Z

← Older revision		Revision as of 10:24, 22 October 2020
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	* ISO 14001.		* ISO 14001.
	* ISO 9000.		* ISO 9000.
		+	* How to check certification.
	* Kite mark.		* Kite mark.
	* Plan, Do, Check, Act (PDCA).		* Plan, Do, Check, Act (PDCA).

Designing Buildings at 06:27, 29 September 2020

2020-09-29T06:27:05Z

← Older revision		Revision as of 06:27, 29 September 2020
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	* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]		* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]

−	[[Category:~~Articles_needing_more_work~~]] [[Category:~~Standards_/_measurements~~]] [[Category:DCN_Standard]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:DCN_Standard]] [[Category:Standards_/_measurements]]

Designing Buildings at 11:09, 20 July 2020

2020-07-20T11:09:41Z

← Older revision		Revision as of 11:09, 20 July 2020
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	* Providing people with the required resources, training and freedom to act with responsibility and accountability.		* Providing people with the required resources, training and freedom to act with responsibility and accountability.
	* Inspiring, encouraging and recognising people’s contributions.		* Inspiring, encouraging and recognising people’s contributions.
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		+	{{:CQI_CTA_setup\|Article}}

	= Related articles on Designing Buildings Wiki =		= Related articles on Designing Buildings Wiki =
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	* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]		* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]

−	[[Category:Articles_needing_more_work]] [[Category:Standards_/_measurements]]	+	[[Category:Articles_needing_more_work]] [[Category:Standards_/_measurements]] [[Category:DCN_Standard]]

Editor at 11:38, 30 April 2020

2020-04-30T11:38:10Z

← Older revision		Revision as of 11:38, 30 April 2020
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	* Quality management systems (QMS) - beyond the documentation.		* Quality management systems (QMS) - beyond the documentation.
	* Quality manuals and quality plans.		* Quality manuals and quality plans.
		+	* Standard operating procedure.

	= External references. =		= External references. =

Designing Buildings at 14:57, 10 February 2020

2020-02-10T14:57:01Z

← Older revision		Revision as of 14:57, 10 February 2020
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−	~~To help develop this article, click 'Edit this article' above.~~
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	= Introduction =		= Introduction =

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	* Plan, Do, Check, Act (PDCA).		* Plan, Do, Check, Act (PDCA).
	* Publicly available specification.		* Publicly available specification.
		+	* Quality management systems (QMS) - beyond the documentation.
	* Quality manuals and quality plans.		* Quality manuals and quality plans.

Designing Buildings at 11:27, 24 January 2019

2019-01-24T11:27:24Z

← Older revision		Revision as of 11:27, 24 January 2019
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	* Inspiring, encouraging and recognising people’s contributions.		* Inspiring, encouraging and recognising people’s contributions.

−	~~= Find out more =~~	+	= Related articles on Designing Buildings Wiki =
−		+
−	=== Related articles on Designing Buildings Wiki ===	+

	* British standards.		* British standards.
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	* Plan, Do, Check, Act (PDCA).		* Plan, Do, Check, Act (PDCA).
	* Publicly available specification.		* Publicly available specification.
		+	* Quality manuals and quality plans.

−	=== External references. ===	+	= External references. =

	* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]		* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]

	[[Category:Articles_needing_more_work]] [[Category:Standards_/_measurements]]		[[Category:Articles_needing_more_work]] [[Category:Standards_/_measurements]]

Editor at 16:38, 27 June 2018

2018-06-27T16:38:09Z

← Older revision		Revision as of 16:38, 27 June 2018
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	* ISO 9000.		* ISO 9000.
	* Kite mark.		* Kite mark.
		+	* Plan, Do, Check, Act (PDCA).
	* Publicly available specification.		* Publicly available specification.

Editor at 11:42, 25 April 2018

2018-04-25T11:42:52Z

← Older revision		Revision as of 11:42, 25 April 2018
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	* BS ISO 10845		* BS ISO 10845
	* ISO 14001.		* ISO 14001.
		+	* ISO 9000.
	* Kite mark.		* Kite mark.
	* Publicly available specification.		* Publicly available specification.

Designing Buildings at 10:12, 6 January 2016

2016-01-06T10:12:38Z

← Older revision		Revision as of 10:12, 6 January 2016
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−
	To help develop this article, click 'Edit this article' above.		To help develop this article, click 'Edit this article' above.

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	The ISO quality management principles are:		The ISO quality management principles are:
−	*Principle 1 – Customer focus	+
−	*Principle 2 – Leadership	+	* Principle 1 – Customer focus
−	*Principle 3 – Involvement of people	+	* Principle 2 – Leadership
−	*Principle 4 – Process approach	+	* Principle 3 – Involvement of people
−	*Principle 5 – System approach to management	+	* Principle 4 – Process approach
−	*Principle 6 – Continual improvement	+	* Principle 5 – System approach to management
−	*Principle 7 – Factual approach to decision making	+	* Principle 6 – Continual improvement
−	*Principle 8 – Mutually ~~beneﬁcial~~ supplier relationship	+	* Principle 7 – Factual approach to decision making
		+	* Principle 8 – Mutually benecial supplier relationship

	== Principle 1 – Customer focus ==		== Principle 1 – Customer focus ==
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	Key benefits:		Key benefits:
−	*Increased revenue and market share obtained through flexible and fast responses to market opportunities.	+
−	*Increased effectiveness in the use of the organisation’s resources to enhance customer satisfaction.	+	* Increased revenue and market share obtained through flexible and fast responses to market opportunities.
−	*Improved customer loyalty leading to repeat business.	+	* Increased effectiveness in the use of the organisation’s resources to enhance customer satisfaction.
		+	* Improved customer loyalty leading to repeat business.

	Applying the principle of customer focus typically leads to:		Applying the principle of customer focus typically leads to:
−	*Researching and understanding customer needs and expectations.	+
−	*Ensuring that the objectives of the organisation are linked to customer needs and expectations.	+	* Researching and understanding customer needs and expectations.
−	*Communicating customer needs and expectations throughout the organisation.	+	* Ensuring that the objectives of the organisation are linked to customer needs and expectations.
−	*Measuring customer satisfaction and acting on the results.	+	* Communicating customer needs and expectations throughout the organisation.
−	*Systematically managing customer relationships.	+	* Measuring customer satisfaction and acting on the results.
−	*Ensuring a balanced approach between satisfying customers and other interested parties (such as owners, employees, suppliers, financiers, local communities and society as a whole).	+	* Systematically managing customer relationships.
		+	* Ensuring a balanced approach between satisfying customers and other interested parties (such as owners, employees, suppliers, financiers, local communities and society as a whole).

	== Principle 2 – Leadership ==		== Principle 2 – Leadership ==
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	Key benefits:		Key benefits:
−	*People will understand and be motivated towards the organisation’s goals and objectives.	+
−	*Activities are evaluated, aligned and implemented in a unified way.	+	* People will understand and be motivated towards the organisation’s goals and objectives.
−	*Miscommunication between levels of an organisation will be minimised.	+	* Activities are evaluated, aligned and implemented in a unified way.
		+	* Miscommunication between levels of an organisation will be minimised.

	Applying the principle of leadership typically leads to:		Applying the principle of leadership typically leads to:
−	*Considering the needs of all interested parties including customers, owners, employees, suppliers, financiers, local communities and society as a whole.	+
−	*Establishing a clear vision of the organisation’s future.	+	* Considering the needs of all interested parties including customers, owners, employees, suppliers, financiers, local communities and society as a whole.
−	*Setting challenging goals and targets.	+	* Establishing a clear vision of the organisation’s future.
−	*Creating and sustaining shared values, fairness and ethical role models at all levels of the organisation.	+	* Setting challenging goals and targets.
−	*Establishing trust and eliminating fear.	+	* Creating and sustaining shared values, fairness and ethical role models at all levels of the organisation.
−	*Providing people with the required resources, training and freedom to act with responsibility and accountability.	+	* Establishing trust and eliminating fear.
−	*Inspiring, encouraging and recognising people’s contributions.	+	* Providing people with the required resources, training and freedom to act with responsibility and accountability.
		+	* Inspiring, encouraging and recognising people’s contributions.

	= Find out more =		= Find out more =

	=== Related articles on Designing Buildings Wiki ===		=== Related articles on Designing Buildings Wiki ===
−	*British standards.	+
−	*BS ISO 10845	+	* British standards.
−	*ISO 14001~~:2004 Environmental management system -- Requirements with guidance for use~~.	+	* BS ISO 10845
−	*Kite mark.	+	* ISO 14001.
−	*Publicly available specification.	+	* Kite mark.
		+	* Publicly available specification.

	=== External references. ===		=== External references. ===
−	*[http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]

−	[[Category:Articles_needing_more_work]]	+	* [http://www.bsigroup.co.uk/en-GB/iso-9001-quality-management/ ISO 9001]
−	[[Category:Standards_/_measurements]]	+
		+	[[Category:Articles_needing_more_work]] [[Category:Standards_/_measurements]]