Extended aftercare for completed construction works - Revision history

Designing Buildings at 10:29, 3 August 2022

2022-08-03T10:29:59Z

← Older revision		Revision as of 10:29, 3 August 2022
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	* Technical guide.		* Technical guide.

−	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Operations]] [[Category:Roles_/_services]]

Designing Buildings at 08:39, 1 November 2020

2020-11-01T08:39:22Z

← Older revision		Revision as of 08:39, 1 November 2020
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	* Technical guide.		* Technical guide.

−	[[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Editor at 12:25, 3 July 2020

2020-07-03T12:25:42Z

← Older revision		Revision as of 12:25, 3 July 2020
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	* Performance in use.		* Performance in use.
	* Snagging.		* Snagging.
−	* Soft landings	+	* Soft landings.
		+	* Soft Landings for owners.
	* Technical guide.		* Technical guide.

	[[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]		[[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Designing Buildings at 16:51, 19 March 2018

2018-03-19T16:51:49Z

← Older revision		Revision as of 16:51, 19 March 2018
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	* BIM and facilities management.		* BIM and facilities management.
		+	* BREEAM Aftercare support.
	* Building information modelling.		* Building information modelling.
	* Building log book.		* Building log book.

Designing Buildings at 07:18, 29 June 2016

2016-06-29T07:18:47Z

← Older revision		Revision as of 07:18, 29 June 2016
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−
	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).		The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).

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	=== Related articles on Designing Buildings Wiki ===		=== Related articles on Designing Buildings Wiki ===
−	*BIM and facilities management.
−	*Building information modelling.
−	*Building log book.
−	*Building owner's manual.
−	*Building users guide.
−	*Building performance metrics.
−	*Client commissioning.
−	*Defects liability period.
−	*Government construction strategy.
−	*Handover to client.
−	*Initial aftercare
−	*Lessons learned report.
−	*Migration strategy.
−	*Occupation of completed construction site.
−	*Post occupancy evaluation.
−	*Post project review.
−	*Performance in use.
−	*Snagging.
−	*Soft landings
−	*Technical guide.

−	[[Category:Appointments]]	+	* BIM and facilities management.
−	[[Category:Client_procedures]]	+	* Building information modelling.
−	[[Category:Construction_management]]	+	* Building log book.
−	[[Category:Design]]	+	* Building owner's manual.
−	[[Category:Roles_/_services]]	+	* Building users guide.
		+	* Building performance metrics.
		+	* Client commissioning.
		+	* Defects liability period.
		+	* Government construction strategy.
		+	* Handover to client.
		+	* Initial aftercare
		+	* Lessons learned report.
		+	* Medical Research Council Laboratory of Molecular Biology soft landings project.
		+	* Migration strategy.
		+	* Occupation of completed construction site.
		+	* Post occupancy evaluation.
		+	* Post project review.
		+	* Performance in use.
		+	* Snagging.
		+	* Soft landings
		+	* Technical guide.
		+
		+	[[Category:Appointments]] [[Category:Client_procedures]] [[Category:Construction_management]] [[Category:Design]] [[Category:Roles_/_services]]

Designing Buildings at 07:47, 24 September 2015

2015-09-24T07:47:08Z

← Older revision		Revision as of 07:47, 24 September 2015
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	*Lessons learned report.		*Lessons learned report.
	*Migration strategy.		*Migration strategy.
−	*Occupation.	+	*Occupation of completed construction site.
	*Post occupancy evaluation.		*Post occupancy evaluation.
	*Post project review.		*Post project review.

Designing Buildings: moved Extended aftercare to Extended aftercare for completed construction works

2015-09-24T07:46:33Z

moved Extended aftercare to Extended aftercare for completed construction works

← Older revision

Revision as of 07:46, 24 September 2015

Designing Buildings at 08:55, 18 March 2015

2015-03-18T08:55:43Z

← Older revision		Revision as of 08:55, 18 March 2015
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		+	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings Trust).

−	The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings).	+	The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that, in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.
−		+
−	The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.	+

	Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over to the occupants. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.		Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over to the occupants. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.

−	The Initial aftercare period is intended to help the occupants understand the development, and to help facilities managers learn to operate it. It is a period of intensive aftercare that will typically last 4 to 6 weeks.	+	The Initial aftercare period is intended to deal with immediate problems, help the occupants understand the development, and help facilities managers learn to operate it. It is a period of intensive aftercare that will typically last 4 to 6 weeks.

−	After this, the aftercare on site will reduce, ~~although periodic reviews will continue. Review~~ meetings will continue to be held, newsletters issued, and walkabouts undertaken but they will become less ~~frequently~~ as time progresses,	+	After this, the aftercare on site will reduce over a period of 3 years. During this extended aftercare, review meetings will continue to be held, newsletters issued, and walkabouts undertaken but they will become less frequent as time progresses.
−		+
−	~~This extended aftercare takes place in years 1-3~~.	+

	In year 1, outstanding problems are identified and resolved, continued training provided and systems fine-tuned, with regular reviews of performance, and comparisons with design predictions.		In year 1, outstanding problems are identified and resolved, continued training provided and systems fine-tuned, with regular reviews of performance, and comparisons with design predictions.
Line 17:		Line 14:
	In years 2 and 3, performance is reviewed less frequently.		In years 2 and 3, performance is reviewed less frequently.

−	Post occupancy surveys should carried out, ideally by independent organisations. These do not happen sooner, as the building will not yet have gone through a full year of operation, and so surveys could not properly account for different seasons or patterns of usage. In addition, if they were carried out sooner, surveys might be pre-occupied with teething problems rather than the underlying performance of the development. A second survey may be undertaken in year 3 to obtain feedback about the long term performance of the development.	+	Post occupancy surveys should be carried out during year 2, ideally by independent organisations. These do not happen sooner, as the building will not yet have gone through a full year of operation, and so surveys could not properly account for different seasons or patterns of usage. In addition, if they were carried out sooner, surveys might be pre-occupied with teething problems rather than the underlying performance of the development. A second survey may be undertaken in year 3 to obtain additional feedback about the long-term performance of the development.
−		+
−	~~During this period, the facilities management team should log energy usage, and prepare regular written reviews of performance. Any fine tuning or other changes should be recorded~~.	+

−	Data and other evidence obtained during this period can help inform decisions about future alterations to the development.	+	During this period, the facilities management team should log energy usage, and prepare regular written reviews of performance. Any fine tuning or other changes should also be recorded. Data and other evidence obtained during this period can help inform decisions about future alterations to the development.

	A lessons learned report might be prepared at end of year 3.		A lessons learned report might be prepared at end of year 3.

−	This process of extended aftercare provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.	+	This process of extended aftercare not only helps to inform users and facilities managers, it also provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.

	= Find out more =		= Find out more =

Designing Buildings: Created page with " The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source ..."

2015-03-18T08:49:58Z

Created page with " The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source ..."

New page

The soft landings framework is a joint initiative between BSRIA (Building Services Research and Information Association) and UBT (Usable Buildings Trust). It is an open-source framework intended to ‘…smooth the transition into use and to address problems that post-occupancy evaluations (POEs) show to be widespread’ (ref Useable Buildings).

The government considers that soft landings sits alongside Building Information Modelling (BIM), as BIM feeds facility management systems and helps enable future alterations to completed buildings. As a result, it is thought that in parallel to the roll out of BIM, the government may mandate a Government Soft Landings (GSL) handover protocol for central government projects by 2016.

Soft landings includes provisions for initial aftercare and extended aftercare services for three years after the completed development has been handed over to the occupants. A decision to require this aftercare should be made early during the development of the project so that the necessary services can be included in tender documents and appointment agreements.

The Initial aftercare period is intended to help the occupants understand the development, and to help facilities managers learn to operate it. It is a period of intensive aftercare that will typically last 4 to 6 weeks.

After this, the aftercare on site will reduce, although periodic reviews will continue. Review meetings will continue to be held, newsletters issued, and walkabouts undertaken but they will become less frequently as time progresses,

This extended aftercare takes place in years 1-3.

In year 1, outstanding problems are identified and resolved, continued training provided and systems fine-tuned, with regular reviews of performance, and comparisons with design predictions.

In years 2 and 3, performance is reviewed less frequently.

Post occupancy surveys should carried out, ideally by independent organisations. These do not happen sooner, as the building will not yet have gone through a full year of operation, and so surveys could not properly account for different seasons or patterns of usage. In addition, if they were carried out sooner, surveys might be pre-occupied with teething problems rather than the underlying performance of the development. A second survey may be undertaken in year 3 to obtain feedback about the long term performance of the development.

During this period, the facilities management team should log energy usage, and prepare regular written reviews of performance. Any fine tuning or other changes should be recorded.

Data and other evidence obtained during this period can help inform decisions about future alterations to the development.

A lessons learned report might be prepared at end of year 3.

This process of extended aftercare provides the opportunity for the project team to learn about problems that have been encountered, assess what steps might be taken to rectify them and consider how to avoid them on future projects.

= Find out more =

=== Related articles on Designing Buildings Wiki ===
*BIM and facilities management.
*Building information modelling.
*Building log book.
*Building owner's manual.
*Building users guide.
*Building performance metrics.
*Client commissioning.
*Defects liability period.
*Government construction strategy.
*Handover to client.
*Initial aftercare
*Lessons learned report.
*Migration strategy.
*Occupation.
*Post occupancy evaluation.
*Post project review.
*Performance in use.
*Snagging.
*Soft landings
*Technical guide.

[[Category:Appointments]]
[[Category:Client_procedures]]
[[Category:Construction_management]]
[[Category:Design]]
[[Category:Roles_/_services]]