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		<id>https://www.designingbuildings.co.uk/w/index.php?action=history&amp;feed=atom&amp;title=Efficiency_through_systems_integration</id>
		<title>Efficiency through systems integration - Revision history</title>
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		<updated>2026-05-02T17:10:59Z</updated>
		<subtitle>Revision history for this page on the wiki</subtitle>
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	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=240522&amp;oldid=prev</id>
		<title>Designing Buildings at 09:45, 7 October 2022</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=240522&amp;oldid=prev"/>
				<updated>2022-10-07T09:45:00Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
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			&lt;col class='diff-content' /&gt;
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 09:45, 7 October 2022&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 41:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 41:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Immersive Hybrid Reality IHR.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Immersive Hybrid Reality IHR.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Integrated modelling, simulation and visualisation (MSV) for sustainable built healing environments (BHEs).&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;* Integrated modelling, simulation and visualisation (MSV) for sustainable built healing environments (BHEs).&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;color: red; font-weight: bold; text-decoration: none;&quot;&gt;&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot;&gt;&amp;#160;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;&lt;ins style=&quot;color: red; font-weight: bold; text-decoration: none;&quot;&gt;[[Category:DCN_Commentary]] [[Category:Design]]&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Designing Buildings</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227857&amp;oldid=prev</id>
		<title>Editor: moved Achieving efficiency through systems and integration to Efficiency through systems integration: better</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227857&amp;oldid=prev"/>
				<updated>2022-03-29T08:55:47Z</updated>
		
		<summary type="html">&lt;p&gt;moved &lt;a href=&quot;/wiki/Achieving_efficiency_through_systems_and_integration&quot; class=&quot;mw-redirect&quot; title=&quot;Achieving efficiency through systems and integration&quot;&gt;Achieving efficiency through systems and integration&lt;/a&gt; to &lt;a href=&quot;/wiki/Efficiency_through_systems_integration&quot; title=&quot;Efficiency through systems integration&quot;&gt;Efficiency through systems integration&lt;/a&gt;: better&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='1' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 08:55, 29 March 2022&lt;/td&gt;
		&lt;/tr&gt;&lt;/table&gt;</summary>
		<author><name>Editor</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227856&amp;oldid=prev</id>
		<title>Editor at 08:54, 29 March 2022</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227856&amp;oldid=prev"/>
				<updated>2022-03-29T08:54:51Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
			&lt;col class='diff-marker' /&gt;
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		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 08:54, 29 March 2022&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 5:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 5:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Furthermore, the increasing number of manufacturer specific software on the market, offering specific benefits to the installer, maintainer and client adding more standalone software adds more strain on business processes and efficiency where they do not integrate effectively with existing systems.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Furthermore, the increasing number of manufacturer specific software on the market, offering specific benefits to the installer, maintainer and client adding more standalone software adds more strain on business processes and efficiency where they do not integrate effectively with existing systems.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;minus;&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;For example, take [https://www.checkmysystems.com/ CheckMyCCTV] – a fantastic, innovative and proactive maintenance software for CCTV systems that can be a cloud or on-premises based solution – requires a provider to enter client information directly into it, where they have most likely also entered the information into their Customer Relationship Management (CRM) system, their Enterprise Resource Planning (ERP) System (the system they use to manage installs and servicing scheduling) and perhaps even their invoicing system. These potentially add significant and frustrating ‘double-handling’ to a process.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;For example, take [https://www.checkmysystems.com/ CheckMyCCTV] – a fantastic, innovative and proactive maintenance software for &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Closed Circuit Television (&lt;/ins&gt;CCTV&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;) &lt;/ins&gt;systems that can be a cloud or on-premises based solution – requires a provider to enter client information directly into it, where they have most likely also entered the information into their Customer Relationship Management (CRM) system, their Enterprise Resource Planning (ERP) System (the system they use to manage installs and servicing scheduling) and perhaps even their invoicing system. These potentially add significant and frustrating ‘double-handling’ to a process.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Not only do providers have more software packages being utilised independently to each other, they tend to have older CRM and ERP systems with out-of-date data, few upgrades being carried out or worse still, operating from Excel spreadsheets.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Not only do providers have more software packages being utilised independently to each other, they tend to have older CRM and ERP systems with out-of-date data, few upgrades being carried out or worse still, operating from Excel spreadsheets.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;minus;&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;There is a large range of systems on the market. Some are relatively new, others are stalwarts. All of them can improve business efficiencies and offer a level of integration between different software packages, through &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;API (&lt;/del&gt;Application Programming &lt;del class=&quot;diffchange diffchange-inline&quot;&gt;Interfacing&lt;/del&gt;) or by using a cloud-based system such as Zapier to create workflows and transfer data between systems without development experience. These allow multiple systems, such as a CRM, ERP and other third party software packages to “talk” to each other and share information.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;There is a large range of systems on the market. Some are relatively new, others are stalwarts. All of them can improve business efficiencies and offer a level of integration between different software packages, through Application Programming &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;Interface (API&lt;/ins&gt;) or by using a cloud-based system such as Zapier to create workflows and transfer data between systems without development experience. These allow multiple systems, such as a CRM, ERP and other third party software packages to “talk” to each other and share information.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Often, software integration is not considered in existing systems or indeed in new implementations and met with resistance due to perceived high costs of development, misunderstanding of how systems can integrate and the benefits that it brings.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Often, software integration is not considered in existing systems or indeed in new implementations and met with resistance due to perceived high costs of development, misunderstanding of how systems can integrate and the benefits that it brings.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Editor</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227855&amp;oldid=prev</id>
		<title>Editor at 08:53, 29 March 2022</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227855&amp;oldid=prev"/>
				<updated>2022-03-29T08:53:06Z</updated>
		
		<summary type="html">&lt;p&gt;&lt;/p&gt;
&lt;table style=&quot;background-color: white; color:black;&quot;&gt;
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			&lt;col class='diff-content' /&gt;
		&lt;tr valign='top'&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;← Older revision&lt;/td&gt;
		&lt;td colspan='2' style=&quot;background-color: white; color:black;&quot;&gt;Revision as of 08:53, 29 March 2022&lt;/td&gt;
		&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 21:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 21:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;For more information visit [https://www.eca.co.uk/fsa https://www.eca.co.uk/fsa] to learn more about the Fire &amp;amp;amp; Security Association and how it can help your Fire and Security systems business.&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;For more information visit [https://www.eca.co.uk/fsa https://www.eca.co.uk/fsa] to learn more about the Fire &amp;amp;amp; Security Association and how it can help your Fire and Security systems business.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;minus;&lt;/td&gt;&lt;td style=&quot;background: #ffa; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Article from ECA Blog, March 28 written by Pete Holland&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;+&lt;/td&gt;&lt;td style=&quot;background: #cfc; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;Article from &lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;[https://www.eca.co.uk/fsa &lt;/ins&gt;ECA Blog, March 28&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;], &lt;/ins&gt;written by Pete Holland&lt;ins class=&quot;diffchange diffchange-inline&quot;&gt;.&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;--[[User:ECA|ECA]]&lt;/div&gt;&lt;/td&gt;&lt;td class='diff-marker'&gt;&amp;#160;&lt;/td&gt;&lt;td style=&quot;background: #eee; color:black; font-size: smaller;&quot;&gt;&lt;div&gt;--[[User:ECA|ECA]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Editor</name></author>	</entry>

	<entry>
		<id>https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227854&amp;oldid=prev</id>
		<title>Editor: Created page with &quot;The security industry continues to see incredible technological improvements. Advances in facial recognition, analytics and detection capabilities provide significant benefits to...&quot;</title>
		<link rel="alternate" type="text/html" href="https://www.designingbuildings.co.uk/w/index.php?title=Efficiency_through_systems_integration&amp;diff=227854&amp;oldid=prev"/>
				<updated>2022-03-29T08:52:15Z</updated>
		
		<summary type="html">&lt;p&gt;Created page with &amp;quot;The security industry continues to see incredible technological improvements. Advances in facial recognition, analytics and detection capabilities provide significant benefits to...&amp;quot;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;The security industry continues to see incredible technological improvements. Advances in facial recognition, analytics and detection capabilities provide significant benefits to clients, installers, maintainers and monitoring centres alike, by reducing false alarms and improving response times resulting in a better customer experience and business efficiencies. However, what is evident across the industry is that business IT systems have often been left behind.&lt;br /&gt;
&lt;br /&gt;
Security providers do not put the same emphasis on their internal IT systems development as they do in providing new technologies to clients. What this often leads to is costly inefficiencies within business processes that outweigh the benefits provided by the technologies they are implementing within their client base.&lt;br /&gt;
&lt;br /&gt;
Furthermore, the increasing number of manufacturer specific software on the market, offering specific benefits to the installer, maintainer and client adding more standalone software adds more strain on business processes and efficiency where they do not integrate effectively with existing systems.&lt;br /&gt;
&lt;br /&gt;
For example, take [https://www.checkmysystems.com/ CheckMyCCTV] – a fantastic, innovative and proactive maintenance software for CCTV systems that can be a cloud or on-premises based solution – requires a provider to enter client information directly into it, where they have most likely also entered the information into their Customer Relationship Management (CRM) system, their Enterprise Resource Planning (ERP) System (the system they use to manage installs and servicing scheduling) and perhaps even their invoicing system. These potentially add significant and frustrating ‘double-handling’ to a process.&lt;br /&gt;
&lt;br /&gt;
Not only do providers have more software packages being utilised independently to each other, they tend to have older CRM and ERP systems with out-of-date data, few upgrades being carried out or worse still, operating from Excel spreadsheets.&lt;br /&gt;
&lt;br /&gt;
There is a large range of systems on the market. Some are relatively new, others are stalwarts. All of them can improve business efficiencies and offer a level of integration between different software packages, through API (Application Programming Interfacing) or by using a cloud-based system such as Zapier to create workflows and transfer data between systems without development experience. These allow multiple systems, such as a CRM, ERP and other third party software packages to “talk” to each other and share information.&lt;br /&gt;
&lt;br /&gt;
Often, software integration is not considered in existing systems or indeed in new implementations and met with resistance due to perceived high costs of development, misunderstanding of how systems can integrate and the benefits that it brings.&lt;br /&gt;
&lt;br /&gt;
Benefits of integration, however, can be quite easily quantified when considering simple tasks such as data entry. Take, for example, processing a sale from a independent CRM into an ERP and into an accountancy system. Each system most likely requires customer details, site details, cost and price details. If it takes 2 minutes to enter the information into each system, that’s 6 minutes across the process. Multiply that by the number of orders won per week and quickly the cost of the process adds up. Integration of these systems could reduce the process cost to 2 minutes.&lt;br /&gt;
&lt;br /&gt;
Imagine that across all your business processes and the time you could save, to provide more focus on value added tasks that actually benefit your clients!&lt;br /&gt;
&lt;br /&gt;
With clients expecting more communication, visibility and reporting made available to them, at the click of a button, harnessing technology to avoid excessive administration tasks is vital for security providers to keep up with latest technologies both in the field and in their internal systems.&lt;br /&gt;
&lt;br /&gt;
For more information visit [https://www.eca.co.uk/fsa https://www.eca.co.uk/fsa] to learn more about the Fire &amp;amp;amp; Security Association and how it can help your Fire and Security systems business.&lt;br /&gt;
&lt;br /&gt;
Article from ECA Blog, March 28 written by Pete Holland&lt;br /&gt;
&lt;br /&gt;
--[[User:ECA|ECA]]&lt;br /&gt;
&lt;br /&gt;
= Related articles on Designing Buildings =&lt;br /&gt;
&lt;br /&gt;
* Integrated systems&lt;br /&gt;
* Building systems.&lt;br /&gt;
* Collaborative practices for building design and construction.&lt;br /&gt;
* Fire.&lt;br /&gt;
* Fire detection and alarm system.&lt;br /&gt;
* Fire inspector.&lt;br /&gt;
* Fire protection engineering.&lt;br /&gt;
* Fire safety design.&lt;br /&gt;
* Fire safety engineer.&lt;br /&gt;
* Joint fire code.&lt;br /&gt;
* Responsible person.&lt;br /&gt;
* The Regulatory Reform (Fire Safety) Order 2005.&lt;br /&gt;
* Immersive Hybrid Reality IHR.&lt;br /&gt;
* Integrated modelling, simulation and visualisation (MSV) for sustainable built healing environments (BHEs).&lt;/div&gt;</summary>
		<author><name>Editor</name></author>	</entry>

	</feed>