Cooling off period - Revision history

Designing Buildings at 09:24, 25 January 2021

2021-01-25T09:24:00Z

← Older revision		Revision as of 09:24, 25 January 2021
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	As long as works have not begun, a purchaser can cancel the contract within 14 days. If the purchaser requested for the works to begin during the cooling off period then part of the agreed price will have to be paid, depending on how much has been completed at the time of the request to cancel. If the works are begun during the cooling off period without the purchaser’s approval, the purchaser will have the right to cancel with a full refund of costs.		As long as works have not begun, a purchaser can cancel the contract within 14 days. If the purchaser requested for the works to begin during the cooling off period then part of the agreed price will have to be paid, depending on how much has been completed at the time of the request to cancel. If the works are begun during the cooling off period without the purchaser’s approval, the purchaser will have the right to cancel with a full refund of costs.

−	~~= Find out more =~~	+	NB [https://www.gov.scot/publications/code-of-conduct-for-property-factors-2021/ Property Factors (Scotland) Act 2011, Code of Conduct for Property Factors], Laid before the Scottish Parliament by the Scottish Ministers under Section 14 of the Property Factors (Scotland) Act 2011 in January 2020, defines a cooling off period as: ‘A set period of time after an arrangement is agreed between homeowners and a property factor during which the homeowners can terminate the contract without incurring any penalty notice that may apply.’

−	=== Related articles on Designing Buildings Wiki ===	+	= Related articles on Designing Buildings Wiki =

	* Advice from CIAT about the cancellation of consumer contracts.		* Advice from CIAT about the cancellation of consumer contracts.

Designing Buildings at 08:45, 27 December 2020

2020-12-27T08:45:22Z

← Older revision		Revision as of 08:45, 27 December 2020
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	* Right to payment.		* Right to payment.

−	[[Category:Contracts_/_payment]] [[Category:Procurement]] [[Category:Public_procedures]]	+	[[Category:DCN_Definition]] [[Category:DCN_Guidance]] [[Category:Contracts_/_payment]] [[Category:Procurement]] [[Category:Public_procedures]]

Designing Buildings at 10:22, 21 June 2018

2018-06-21T10:22:33Z

← Older revision		Revision as of 10:22, 21 June 2018
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	=== Related articles on Designing Buildings Wiki ===		=== Related articles on Designing Buildings Wiki ===

		+	* Advice from CIAT about the cancellation of consumer contracts.
	* Breach of contract.		* Breach of contract.
	* Construction contract.		* Construction contract.

Editor at 12:13, 9 April 2018

2018-04-09T12:13:45Z

← Older revision		Revision as of 12:13, 9 April 2018
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	* Fair payment practices.		* Fair payment practices.
	* Payment for extra work.		* Payment for extra work.
		+	* Reservation agreement.
	* Right to payment.		* Right to payment.

	[[Category:Contracts_/_payment]] [[Category:Procurement]] [[Category:Public_procedures]]		[[Category:Contracts_/_payment]] [[Category:Procurement]] [[Category:Public_procedures]]

Designing Buildings at 09:38, 4 April 2018

2018-04-04T09:38:19Z

← Older revision		Revision as of 09:38, 4 April 2018
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−	~~The~~ cooling off period is a ~~period~~ of time during which the purchaser of goods ~~and~~ services has the right to cancel and obtain a refund. For building and construction contracts, the cooling off period will begin the day after confirmation is given for the work to go ahead, although the precise cancellation rights will depend on how the work was ordered.	+	A 'cooling off period' is a length of time during which the purchaser of goods or services has the right to cancel the purchase and obtain a refund.

−	The Consumer Rights Directive came into force in 2014, ~~with the aim of clarifying information and~~ cancellation rights. It harmonised ~~across the EU~~ the cooling off period for goods and services sold by distance or off-premises to 14 days from the date of delivery. This means that a purchaser is able to cancel and get a refund within 14 days if they arranged the ~~service~~ by:	+	The Consumer Rights Directive came into force in 2014, to clarify cancellation rights. It harmonised the cooling off period for goods and services sold by distance or off-premises to 14 days from the date of delivery. This means that a purchaser is able to cancel and get a refund within 14 days if they arranged the purchase by phone, online, by mail order or somewhere else outside their business.

−	* Phone.	+	It also makes certain contracts void in circumstances where the contract has been made in the purchaser’s home or place of business and a cooling off period has not been given. If a business does not provide details of how to cancel, the cooling off period is extended by 14 days from the date on which they are eventually received.
−	* Online.	+
−	* Mail order.	+
−	* Somewhere else outside their business.	+

−	~~It also makes certain contracts void in circumstances where the contract has been made in the purchaser’s home or place of business and~~ a ~~cooling off period has~~ not ~~been given. If~~ a ~~business doesn’t provide details of how to cancel, the~~ cooling off period ~~is extended by 14 days from the date on which~~ they ~~are eventually received~~.	+	However, a purchaser does not automatically get a cooling off period if they have requested something that needs to be specially-made, such as windows, or if it relates to urgent repairs or maintenance.

−	~~However~~, ~~a purchaser does not automatically get a~~ cooling off period ~~if they have requested something be specially-made, e.g. a conservatory, windows, and so on, or if it relates to urgent repairs or maintenance, e.g. an electrician repairing wiring.~~	+	For goods that are ordered, the cooling off period begins:

−	~~For goods are ordered~~, the ~~cooling~~ off ~~period begins as follows:~~	+	* The day after the delivery is made, if a single item (or several items delivered in one go) is ordered.
		+	* The day after the last item is delivered if a one-off order is placed for items that will have a spread-out delivery.
		+	* The day after the first delivery if an order is placed for several, spread-out deliveries of the same items.

−	* The day after the delivery is made if a single item (or several items delivered in one go) is ordered.	+	As long as works have not begun, a purchaser can cancel the contract within 14 days. If the purchaser requested for the works to begin during the cooling off period then part of the agreed price will have to be paid, depending on how much has been completed at the time of the request to cancel. If the works are begun during the cooling off period without the purchaser’s approval, the purchaser will have the right to cancel with a full refund of costs.
−	* The after the last item is delivered if a one-off order is placed for items that will have a spread-out delivery.	+
−	* The day after the first delivery if an order is placed for several spread-out deliveries of the same items.	+
−		+
−	As long as works have no begun, a purchaser can cancel the contract within 14 days. If the purchaser requested for the works to begin during the cooling off period then part of the agreed price will have to be paid, depending on how much has been completed at the time of ~~requesting~~ to cancel. If the works are begun ~~by the contractor~~ during the cooling off period without the purchaser’s approval, the purchaser will have the right to cancel with a full refund of costs.	+

	= Find out more =		= Find out more =

Editor: Created page with "The cooling off period is a period of time during which the purchaser of goods and services has the right to cancel and obtain a refund. For building and construction contracts, ..."

2018-03-23T17:05:29Z

Created page with "The cooling off period is a period of time during which the purchaser of goods and services has the right to cancel and obtain a refund. For building and construction contracts, ..."

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The cooling off period is a period of time during which the purchaser of goods and services has the right to cancel and obtain a refund. For building and construction contracts, the cooling off period will begin the day after confirmation is given for the work to go ahead, although the precise cancellation rights will depend on how the work was ordered.

The Consumer Rights Directive came into force in 2014, with the aim of clarifying information and cancellation rights. It harmonised across the EU the cooling off period for goods and services sold by distance or off-premises to 14 days from the date of delivery. This means that a purchaser is able to cancel and get a refund within 14 days if they arranged the service by:

* Phone.
* Online.
* Mail order.
* Somewhere else outside their business.

It also makes certain contracts void in circumstances where the contract has been made in the purchaser’s home or place of business and a cooling off period has not been given. If a business doesn’t provide details of how to cancel, the cooling off period is extended by 14 days from the date on which they are eventually received.

However, a purchaser does not automatically get a cooling off period if they have requested something be specially-made, e.g. a conservatory, windows, and so on, or if it relates to urgent repairs or maintenance, e.g. an electrician repairing wiring.

For goods are ordered, the cooling off period begins as follows:

* The day after the delivery is made if a single item (or several items delivered in one go) is ordered.
* The after the last item is delivered if a one-off order is placed for items that will have a spread-out delivery.
* The day after the first delivery if an order is placed for several spread-out deliveries of the same items.

As long as works have no begun, a purchaser can cancel the contract within 14 days. If the purchaser requested for the works to begin during the cooling off period then part of the agreed price will have to be paid, depending on how much has been completed at the time of requesting to cancel. If the works are begun by the contractor during the cooling off period without the purchaser’s approval, the purchaser will have the right to cancel with a full refund of costs.

= Find out more =

=== Related articles on Designing Buildings Wiki ===

* Breach of contract.
* Construction contract.
* Consumer Code for Home Builders.
* Consumer Contracts Regulations.
* Consumer rights act 2015.
* Contract conditions.
* Fair payment practices.
* Payment for extra work.
* Right to payment.

[[Category:Contracts_/_payment]] [[Category:Procurement]] [[Category:Public_procedures]]